Order Expeditor

Omnia Holdings; Merafong City Local Municipality; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prominent company in supply chain management seeks an Order Expeditor to manage orders, liaise with suppliers, and ensure customer satisfaction. The role requires a Diploma/Degree in Supply Chain or Logistics, and at least two years of experience. Strong communication skills and proficiency in Excel are essential for success in this role. Join a dynamic team focused on productivity and operational excellence in Merafong City, Gauteng.

Qualifications

• 2 years of demonstrated experience as an Order Expeditor.
• Proven experience in a data capturing or customer services role.
• Experience with complex planning and improved business planning.

Responsibilities

• Receive and process orders from customers.
• Place orders with suppliers considering production plans.
• Administer and process supplier invoices accurately.
• Perform ongoing administrative duties and customer query handling.
• Assist with ad hoc tasks related to the department.

Skills

Written and verbal communication skills

Computer literacy in Excel

Knowledge of logistics systems

Attention to detail

Customer service orientation

Education

Diploma/Degree in Supply Chain or Logistics

Tools

Logistics and transportation management systems

Job description

Overview

The purpose of this role is to receive and process orders, to place orders with suppliers, and release picking instructions to the Magazines to ensure timeous meeting of customer and business needs.

Qualifications

• Diploma/Degree in Supply Chain or Logistics

Experience

• 2 year demonstrated experience as an Order Expeditor
• Proven experience in a data capturing or customer services role
• Proven experience with complex planning and improved business planning

Duties

• Receiving and processing of orders
  • Ensuring effective communication with customers pertaining to product availability and order fulfilment lead times to ensure customer satisfaction
• Placing orders with suppliers
  • With consideration of customers’ demands, production plans and capacity, lead times, storage space, and availability of transport in order to meet customer/business needs timeously
• Administer and process suppliers’ invoices
  • Receive invoices, check them for correctness, and load on the system to ensure that Finance Department receives all documentation so that payments can be made timeously to ensure all production needs are met
• Administrative
  • To perform ongoing administrative duties such as dealing with customer queries, telephone duties, couriering of documentation, entering data on data base, record keeping, filing and correspondence for all relevant parities, with adherence to the administration of policies and procedure
• Assist with ad hoc tasks, initiatives or projects related to the department

Job Competencies

• Proven written and verbal communication skills
• Proven computer literacy in Excel
• Knowledge of logistics, warehouse and transportation management systems
• Knowledge of Explosives Act
• Attention to detail
• Customer service orientation
• Knowledge of relevant national regulatory requirements

General

• Key Dimensions
  • Role Impacts: Productivity
  • Safety
  • Customer and supplier relationships
• Key Relationships
  • Management Team
  • Customers
  • Support Teams
  • Production
  • Any other stakeholder as may be deemed important and relevant from time to time