Ops Team Lead: Drive Performance & Client Satisfaction

Clearsource; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading BPO company in Johannesburg is seeking an experienced Assistant Operations Manager to lead and inspire teams. The ideal candidate will have a strong background in performance management and BPO operations. You will support the Operations Manager while driving team performance and ensuring client satisfaction. This role offers competitive salary and opportunities for career growth within a dynamic and positive work culture.

Benefits

Competitive salary

Career growth opportunities

Qualifications

• Strong background in performance management.
• Experience in BPO operations.

Responsibilities

• Support the Operations Manager and drive team performance.
• Ensure client satisfaction.
• Foster a positive work environment.

Job description

A leading BPO company in Johannesburg is seeking an experienced Assistant Operations Manager to lead and inspire teams. The ideal candidate will have a strong background in performance management and BPO operations. You will support the Operations Manager while driving team performance and ensuring client satisfaction. This role offers competitive salary and opportunities for career growth within a dynamic and positive work culture.