Operations Manager

Tsebo Solutions Group; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A management solutions provider in Durban seeks a detailed-oriented manager to oversee daily cleaning operations, ensure compliance with hygiene and quality standards, and supervise site teams. The role involves managing staffing levels, conducting site audits, and promoting sustainable practices. Key skills include Six Sigma and leadership experience. This is a full-time position aimed at improving operational excellence and client satisfaction.

Responsibilities

• Overseeing daily cleaning operations and supervising site teams.
• Ensuring compliance with hygiene safety and quality standards.
• Managing staffing levels, recruitment, and training.
• Monitoring performance and implementing corrective actions.
• Conducting site audits and resolving service issues.
• Managing budgets, stock, and equipment usage.
• Promoting sustainable cleaning practices and reducing waste.
• Driving innovation through new cleaning technologies and methods.
• Building strong client relationships and responding to service needs.
• Supporting values through ethical leadership and operational excellence.
• Managing and maintaining accurate time and attendance records.
• Ensuring compliance with scheduling and labor cost controls.
• Using workforce management systems to monitor attendance trends.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Job description

Duties & Responsibilities

• Overseeing daily cleaning operations and supervising site teams..
• Ensuring compliance with hygiene safety and Tsebo quality standards
• Managing staffing levels recruitment and training.
• Monitoring performance and implementing corrective actions.
• Conducting site audits and resolving service issues.
• Managing budgets stock and equipment usage.
• Promoting sustainable cleaning practices and reducing waste.
• Driving innovation through new cleaning technologies and methods.
• Building strong client relationships and responding to service needs.
• Supporting Tsebos values through ethical leadership and operational excellence.
• Managing and maintaining accurate time and attendance records.
• Ensuring compliance with scheduling rostering and labour cost controls.
• Using workforce management systems to monitor attendance trends and resolve discrepancies.
• Ensure optimal management of labour to meet operational requirements.

Required Experience:

Manager

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

Employment Type : Full-Time

Experience: years

Vacancy: 1