Operations Coordinator

Sandi Crowther Recruitment; Durban; On-site; ZAR 376 000 - 443 000; Full time

Job summary

A dynamic recruiting firm is seeking an Operations Coordinator to join their team in Durban. This role involves managing orders, ensuring timely courier pickups, and maintaining stock levels. Candidates must have solid operational experience, excellent communication skills, and a proactive approach to customer service. This position offers a chance to be integral to daily operations within a fast-paced environment, suitable for someone who thrives on variety and volume.

Qualifications

• Previous operational experience is essential.
• Strong administrative and organizational skills.
• Excellent written and verbal communication.

Responsibilities

• Check incoming orders via email and phone.
• Process and prepare orders for same-day courier collection.
• Ensure courier pickups and deliveries run on schedule.
• Maintain sufficient warehouse stock levels.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Tools

Microsoft Office

Job description

Reference: DUR003477-LC-2

Cornubia is an innovative business providing top-quality products within the health and wellness industry. We are seeking a hands‑on proactive Operations Coordinator to join our dynamic team. We’re looking for someone highly detail‑oriented, efficient, resourceful, and driven by customer service excellence. This is an active fast‑paced operational role that requires energy, initiative, and a natural sense of urgency. If you enjoy being involved in the daily pulse of a business this could be the perfect opportunity for you.

Duties & Responsibilities

• Check incoming orders via email and phone
• Process and prepare orders for same‑day courier collection
• Handle customer calls and enquiries
• Invoicing for suppliers
• Ensure courier pickups and deliveries run on schedule
• Maintain sufficient warehouse stock levels
• Implement and manage electronic and physical filing systems
• Ensure top‑tier customer satisfaction
• General administrative duties
• General warehouse and operational support

Requirements

• Previous operational experience is essential
• Strong administrative and organisational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Excellent written and verbal communication
• Strong attention to detail and accuracy
• Customer‑service driven with a proactive can‑do attitude
• Must have own reliable transport
• Able to work independently and follow structured processes
• Good telephone etiquette and confident communication skills
• Resourceful, solutions‑driven and able to problem‑solve quickly
• Comfortable working in a warehouse and small‑team environment
• Willing to go the extra mile in a support‑driven role

Package & Remuneration

Up to £20,000

Required Experience: IC

Key Skills Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership Experience, Supervising Experience, Retail Management

Employment Type: Full‑Time

Vacancy: 1