Operational Emergency Care Assistant

Medi Clinic; Randburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading healthcare provider in Gauteng, South Africa, is seeking an Emergency Care Assistant. This entry-level role involves ensuring operational readiness for emergency calls, administering patient care, and maintaining a positive public image. The ideal candidate will have a Higher Certificate in Emergency Medical Care and strong skills in English. This position is on-site and permanent.

Qualifications

• Higher Certificate in Emergency Medical Care required.
• Preferred: American Heart Association BLS certification.
• 1 year of experience as an Emergency Care Assistant is desired.

Responsibilities

• Ensure operational readiness for emergency calls.
• Administer patient care in line with scope of practice.
• Report near misses, slips, and adverse events.
• Market and maintain positive public image of ER24.

Skills

Application of best practice

EMS environment

English language (verbal and written)

Facilities, travel routes, and geographical area

HPCSA guidelines and scope of practice

Patient report forms

Education

Higher Certificate in Emergency Medical Care

American Heart Association Basic Life Support for Health Care Providers

Job description

ER24 Jhb North| Johannesburg | South Africa

Closing date: 03/12/2025

Number of positions: 1

Recruiter name: Natalie Williams

Reference number: 65369

Workplace Type: On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services.

This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. Holders of this qualification will operate mainly in and around the ambulance, within wide ranging contexts, including rural, urban, military, coastal, corporate, mass gatherings, homes and workplaces. In general, the Emergency Care Assistant will provide a supportive service within the pre-hospital context.

KEY RESPONSIBILITY AREAS

• Ensure Operational Readiness for Emergency Calls
• Administer Patient Care in line with scope of practice
• Report near misses, slips, and adverse events
• Market and maintain a positive public image of ER24

REQUIRED EDUCATION

ESSENTIAL EDUCATION

Higher Certificate in Emergency Medical Care

DESIRED EDUCATION

American Heart Association Basic Life Support for Health Care Providers

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

None

DESIRED EXPERIENCE

1-year operational experience as an Emergency Care Assistant

REQUIRED JOB SKILLS AND KNOWLEDGE

• Application of best practice
• EMS environment
• English language (verbal and written)
• Facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice
• Patient report forms

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.