Online Listener (Night Shift) – Work From Home Fresher Job (Part time/Remote)

Mashreq Bank; South Africa; Remote; ZAR 50 000 - 200 000; Part time

Job summary

A remote support company is looking for Online Listeners to engage with clients during night shifts. This part-time role involves providing emotional support through active listening. Ideal candidates are empathetic individuals who excel in communication and can maintain confidentiality. No previous experience is required, and flexible hours are offered for those seeking a meaningful impact from home.

Benefits

100% remote work

Flexible part-time hours

Training and development opportunities

Competitive compensation

Qualifications

• No prior experience required; freshers are welcome.
• Comfortable providing a non-judgmental environment.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Actively listen to individuals through chat or voice calls.
• Maintain confidentiality and professionalism.
• Offer empathy and encouragement to clients.
• Follow company guidelines for communication.

Skills

Excellent active listening skills

Communication skills

Empathy

Emotional intelligence

Discretion and professionalism

Basic computer skills

Ability to work independently

Job description

Job Summary

The Elite Job is seeking compassionate and attentive individuals to join our team as Online Listeners for our night shift. This is a remote, part-time opportunity ideal for freshers or individuals looking for flexible work arrangements. As an Online Listener, your primary role will be to provide a supportive and non-judgmental space for clients who need someone to talk to. You will engage in active listening, offer emotional support, and ensure a safe, confidential, and respectful communication environment.

This role is perfect for empathetic individuals who excel at communication, understand the importance of mental well-being, and want to make a positive impact from the comfort of their homes.

Key Responsibilities

• Actively listen to individuals through chat or voice calls, ensuring they feel heard and supported.
• Maintain confidentiality and professionalism while providing a safe space for conversations.
• Offer empathy, encouragement, and non-judgmental responses to clients seeking emotional support.
• Follow company guidelines to ensure ethical and responsible communication.
• Recognize situations that require escalation and follow proper procedures to report concerns.
• Maintain accurate session records while ensuring privacy and security of client data.
• Continuously improve listening and communication skills through training and feedback.

Required Skills and Qualifications

• Excellent active listening and communication skills.
• Ability to provide a calm and non-judgmental environment for conversations.
• Strong empathy and emotional intelligence.
• High level of discretion, professionalism, and confidentiality.
• Basic computer skills and proficiency in online communication platforms.
• Comfortable working independently in a remote setting.
• No prior experience required – freshers are welcome!

Experience

• No formal experience required.
• Experience in counseling, psychology, social work, customer service, or any role involving communication and support is a plus but not mandatory.

Working Hours

• Shift: Night shift (Part-time)
• Hours: Flexible working hours between 10:00 PM – 6:00 AM (your local time)
• Workdays: Flexible scheduling based on availability

Knowledge, Skills, and Abilities

• Understanding of emotional well-being and the importance of active listening.
• Strong ability to build trust and make individuals feel comfortable.
• Adaptability to different conversations and client needs.
• Basic knowledge of online communication tools (chat platforms, email, etc.).
• Ability to remain calm under pressure and handle sensitive conversations.

Benefits

• 100% remote work – work from the comfort of your home.
• Flexible part-time hours to fit your schedule.
• Valuable experience in emotional support, communication, and active listening.
• Supportive team environment with training and development opportunities.
• Competitive compensation for your time and efforts.
• Opportunity to make a meaningful impact on peoples lives.

Why Join Us?

At The Elite Job, we believe in the power of human connection. We provide a platform where individuals can be heard, understood, and supported. If you are someone who values meaningful conversations and wants to contribute positively to others well being, this role is perfect for you. We welcome individuals from all backgrounds to apply and be a part of our growing team.

How to Apply

Interested candidates can apply by submitting their application through our official website or by sending their resume to us with the subject line Application for Online Listener (Night Shift). Shortlisted candidates will be contacted for an interview.

Join us and be a part of a team that makes a real difference, one conversation at a time!