New Business Sales Representative (Telco)

Daisy JHB (Pty) Ltd; Sandton; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading client relationship firm in Sandton is seeking a professional to develop and maintain strong relationships with clients. You will focus on expanding the client base and ensuring satisfaction by conducting regular reviews and addressing concerns. Ideal candidates will be proactive and goal-oriented, helping to meet sales targets and KPIs. This role is essential for reinforcing loyalty and satisfaction in client accounts.

Responsibilities

• Develop new relationships with clients to expand the current client/customer base.
• Conduct regular business reviews to evaluate client satisfaction with products and services.
• Meet client relationship targets and KPIs as defined by the Head of Sales.

Job description

Overview

Summary: Position info

Responsibilities

• Develop new relationships with clients to expand the current client / customer base
• Develop and maintain strong relationships with clients / customers to ensure satisfaction and loyalty.
• Conduct regular business reviews to evaluate client satisfaction with products and services.
• Identify and communicate sales opportunities within key accounts to the sales team.
• Keep clients informed about new product offerings and updates.
• Attend client meetings to strengthen relationships with existing accounts.
• Meet client relationship targets and KPIs as defined by the Head of Sales.
• Collaborate closely with Sales Managers and Sales Representatives to support client needs.
• Address and resolve client concerns promptly and effectively.
• Administer client satisfaction surveys and reviews to gather feedback.
• Monitor company performance against service level agreements and flag potential issues.
• Keep relevant managers informed about changes or developments within client accounts.
• Coordinate with internal departments to fulfill client requirements efficiently.
• Focus on client retention by proactively addressing their needs.
• Meet weekly appointment and sales gross profit (GP) targets.