New Business Sales Executive (PTA)

Daisy Business Solutions; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local business solutions company based in Pretoria is seeking a Client Relationship Manager to expand its client base and enhance customer satisfaction. The successful candidate will be responsible for developing and maintaining strong relationships with clients, addressing concerns, and coordinating with internal departments. A minimum Grade 12 qualification is required, along with knowledge of the Office Automation and ICT Industry being advantageous. This position includes meeting sales targets and conducting business reviews.

Qualifications

• Minimum Grade 12 Qualification.
• Knowledge of Office Automation & ICT Industry will be an advantage.
• Valid Driver’s License and reliable vehicle.

Responsibilities

• Develop new relationships with clients to expand the current client/customer base.
• Conduct regular business reviews to evaluate client satisfaction.
• Monitor company performance against service level agreements.

Skills

Client relationship management

Sales strategies development

Communication skills

Problem-solving abilities

Education

Grade 12 Qualification

Marketing/Sales Qualification

Job description

Key Responsibilities

• Develop new relationships with clients to expand the current client / customer base
• Develop and maintain strong relationships with clients / customers to ensure satisfaction and loyalty.
• Conduct regular business reviews to evaluate client satisfaction with products and services.
• Identify and communicate sales opportunities within key accounts to the sales team.
• Keep clients informed about new product offerings and updates.
• Attend client meetings to strengthen relationships with existing accounts.
• Meet client relationship targets and KPIs as defined by the Head of Sales.
• Collaborate closely with Sales Managers and Sales Representatives to support client needs.
• Address and resolve client concerns promptly and effectively.
• Administer client satisfaction surveys and reviews to gather feedback.
• Monitor company performance against service level agreements and flag potential issues.
• Keep relevant managers informed about changes or developments within client accounts.
• Coordinate with internal departments to fulfill client requirements efficiently.
• Focus on client retention by proactively addressing their needs.
• Meet weekly appointment and sales gross profit (GP) targets.
• Contact potential clients to uncover opportunities.
• Must be able to present proposals to decision makers.
• Develop sales strategies to reach and exceed targets.
• Research organization's and individuals to find new opportunities.
• Increase the value of current customers while attracting new ones.
• Attend conferences, meetings and industry events.
• Develop quotes and proposals for clients.

Qualifications

• Minimum Grade 12 Qualification
• Knowledge of Office Automation & ICT Industry will be an advantage
• Marketing / Sales Qualification will be an advantage
• Valid Driver’s License and reliable vehicle
• Cellphone

Recruitment shall be done in accordance with the company's Employment Equity Plan. People living with disabilities are encouraged to apply