New Business Development Specialist

Salesworx; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A South African fintech company is seeking a New Business Development Manager to drive growth through merchant acquisition. The role involves generating leads, qualifying merchants, and ensuring successful onboarding. Ideal candidates have strong sales and marketing backgrounds, with a preference for those experienced in fintech and the retail industry. This remote position offers a competitive salary with additional benefits and the opportunity for career growth.

Benefits

Salary: R25 000 – R35 000 per month

Annual salary increase

17 days leave

Group Life cover

Discovery Vitality

Study assistance

Creche & pre-school allowance

Quarterly socials

Qualifications

• Solid experience in sales, customer success, or marketing.
• Fintech experience preferred.
• Ability to work remotely and drive participation in an online environment.

Responsibilities

• Lead generation and qualification of high-potential merchant leads.
• Present the company's core merchant proposition effectively.
• Onboard new merchants within 48 hours of confirmation.

Skills

Sales experience

Customer Success

Marketing skills

Business acumen

Retail industry knowledge

Tools

Zoho

Campaign Manager

Job description

Our client is a South African fintech company pioneering the future of payments. They are a collaborative team of developers, engineers, visionaries, techies, geeks and nerds who build products that make payments personal and rewarding for customers and merchants alike.

The company is remote-working, with occasional in-person meetups. Preference will be given to candidates residing in Johannesburg North.

Your role is a New Business Development Manager or Merchant Acquisition Specialist with demonstrated sales, customer success and marketing experience at an intermediate level. Previous experience in the hospitality/retail, fintech and corporate space will be advantageous.

Your responsibility is to fill the pipeline with high-value merchants and to be the first point of contact in the field — sourcing, qualifying, and onboarding new merchants that can benefit from the company's payments, marketing, and capital tools. This is a revenue-generating, growth-driving role. You open the door, get merchants live, and enable value-added services downstream. Every conversation should convert into merchant revenue. The MAS is a dual-sided, big data marketing and lending platform powered by proprietary QR codes, vouchers, and embedded partner services; you are not selling card machines, you are selling merchant growth. The company's core proposition is that the merchant only pays when the merchant succeeds.

Responsibilities

• Lead Generation & Qualification: Proactively identify high-potential merchant leads through cold outreach, referrals, street activations, event networking, and local ecosystem mapping.
• Qualify merchants based on the company's ideal partner profile: transaction volume, footfall, marketing potential, and category fit.
• Segment and prioritise outreach across key verticals (e.g., hospitality, parking, laundromats, retail, food service) in alignment with regional plans.

Commercial Pitching & Conversion

• Present the company's core merchant proposition: "We only get paid when you do."
• Clearly articulate the business value of acquiring QR codes, conversion-based vouchers, merchant-funded marketing, and digital capital solutions.
• Handle objections confidently and close deals quickly. Escalate complex questions to the Merchant Growth Manager or Ops team when needed, but take ownership of the sale.

Onboarding Execution

• Ensure signed merchants are fully live within 48 hours of confirmation.
• Brief the Merchant Growth Manager on the merchant's goals, vertical specifics, and anticipated marketing or capital needs.
• Schedule POS onboarding and initiate all setup tasks with internal Ops. Ensure the merchant understands QR placement, signage, and next steps.

Campaign Management & Zoho Discipline

• Keep Zoho updated with merchant activity, funnel stage, lead source, close date, and setup status.
• Submit weekly acquisition metrics to your Merchant Growth Manager and participate in pipeline reviews.
• Flag bottlenecks or drop-offs between stages for course correction and territory optimisation.

Regional Intelligence & Market Mapping

• Maintain awareness of your territory — understand who's launched, who's pending, and who's being poached by competitors.
• Provide feedback to the Head of Merchant Growth and Marketing teams to shape GTM sequencing, pricing strategy, and in-market messaging.
• Collaborate with Regional Growth Activators to align lead generation with upcoming activations or regional campaigns.

Requirements

Essential Criteria

• Solid experience in Sales, Customer Success, or Marketing
• Fintech experience preferred
• Strong business acumen and experience with payment products
• Ability to interact with merchants and knowledge of retail/hospitality industry
• Familiarity with local retail/business offerings
• Ability to work remotely
• Ability to work remotely and drive active participation in an online environment

Personal Attributes

• Commercially driven, with strong outbound hustle
• Fast closer who handles objections with confidence
• Structured and accountable — operates in Zoho and Campaign Manager
• Understands how to pitch growth, not just payments
• Collaborative with Merchant Growth Managers, Ops, and Regional Growth Activators
• Adaptable — comfortable with field work, roadshows, and street-level sales

Benefits

• Salary: R25 000 – R35 000 per month (dependent on experience)
• Annual salary increase after 12 months
• 17 days leave at the normal South African rate
• Group Life cover
• Discovery Vitality
• Study assistance: 100% of courses under 6 months or 50% of courses over 6 months (courses must lead to a certification)
• Creche & pre-school allowance (R800 per child under 4; R400 per child under 6)
• Quarterly socials

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