New Business Development Specialist (Domestic Clients In The Bpo Space)

Css Credit Solutions Services (Pty) Limited; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading BPO solutions provider in South Africa is looking for a Business Development Specialist to drive sales and generate new business opportunities. This role requires a minimum of 5 years’ experience in the Business Process Outsourcing sector, proficiency in cold calling, and a strong ability to build relationships with clients. You will be responsible for identifying trends, generating leads, and closing business deals. This full-time position offers a mid-senior level career opportunity for a tenacious sales professional.

Qualifications

• Minimum 5 years of new business development experience in the BPO sector.
• Experience with domestic clients in the contact center industry.
• Proven track record in sales and business development.

Responsibilities

• Build market position by developing business relationships.
• Identify trends and customer needs through research.
• Generate leads and build a sales pipeline.
• Coordinate with company executives on market trends.

Skills

Sales skills

Networking skills

Cold calling

Relationship building

Job description

New Business Development Specialist (Domestic Clients in the BPO Space)

We are looking for a salesperson or business development individual who is proactive, energetic and creative with outstanding selling and networking skills, must be someone from the BPO (Business Process Outsourcing) industry.

He / she will be responsible for generating new business throughout South Africa by cold calling, prospecting and networking.

The incumbent will be required coordinate with company executives to review current market trends to propose new business ideas that can improve revenue margins.

Responsibilities

• Builds market position by locating, developing, defining, and closing business relationships.
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
• Conduct research to identify new markets, viable income streams and customer needs.
• Become familiar with economic activities within the BPO environment.
• Screens potential business deals by analyzing market strategies, deal requirements, and financials.
• Examines risks and potentials for the business opportunities.
• Develop new leads and opportunities through prospecting.
• Develop a long-term sales pipeline to increase the company's market share.
• Arrange business meetings with prospective clients.
• Have an in-depth knowledge of business products and value proposition.
• Promote the company's products / services addressing or predicting clients' objectives.
• Developing quotes and proposals for prospective clients
• Reporting on successes and areas needing improvements
• Keep records of sales, revenue, invoices etc.
• Enhances organization's reputation by accepting ownership for accomplishing new and different requests.
• Meets and exceeds Business Development targets set by executives.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.

Desired Experience & Qualification

• Minimum 5 years new business development experience in Business Process Outsourcing BPO Sector
• Domestic clients experience in the contact centre space or industry
• Proven track record

You will thrive in this role if :

• You are a seasoned sales professional with a hunter mentality.
• You are skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory.
• You are tenacious.
• Our sales cycle can be on the longer side, so you have to be willing to work accounts until the client has a need.
• You enjoy building relationships and creating a bond and rapport with clients.
• Organize and balance activities appropriately (prospecting, selling, and account management) to create results.
• You have a "yes" approach to customer service.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales