Midway Crossing - Cashier Pipeline

Pedros; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prominent fast-food chain in Durban is seeking a dedicated team member to provide excellent customer service by efficiently processing transactions and educating customers about current promotions. The ideal candidate will have strong literacy and numeracy skills, as well as at least one year of experience as a cashier in a retail or QSR environment. This role requires maintaining service speed and cleanliness in service areas, offering a dynamic and customer-focused work environment.

Qualifications

• Well-developed Literacy skills are essential for communication.
• One year’s experience as a retail cashier is preferred.
• Ability to educate Customers about promotions.

Responsibilities

• Provide great Customer Service by processing Customer orders.
• Maintain speed of service in a fast-paced environment.
• Process payment types accurately.
• Educate Customers about current promotions and drive sales.

Skills

Customer service

Numeracy skills

Literacy skills

Education

National Senior Certificate

Senior Certificate

Job description

Purpose

Job Description

To provide great Customer service by actively, timeously and accurately processing transactions on POS.

Duties And Responsibilities

• Provide Great Customer Service by processing Customer orders according to SOP
• Maintain speed of service
• Process payment types accurately according to SOP
• Educate Customers about current promotions and drive sales
• Increase ticket averages by upselling or suggestive selling techniques
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
• Maintain FOH Stock according to SOP

Requirements

• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a retail cashier (QSR environment preferred)