Microsoft Team Lead

University Of Johannesburg; Johannesburg; On-site; ZAR 700 000 - 950 000; Full time

Job summary

A leading educational institution in Johannesburg is seeking a Microsoft Team Lead (P7) for their Infrastructure & Operations division. The role involves leading a team focused on Microsoft applications, ensuring the deployment and support of IT infrastructure, and managing technical projects. Candidates should have a relevant degree, Microsoft certifications, and experience in technical management. Strong leadership and analytical skills are crucial for this position.

Qualifications

• 3 to 5 years of related experience.
• Relevant Microsoft Certifications.
• 2 to 3 years in technical middle management.

Responsibilities

• Lead a team of IT professionals focused on Microsoft applications and server infrastructure.
• Ensure successful deployment and support of the Microsoft environment.
• Coach and mentor team members on best practices.

Skills

Active Directory

Azure infrastructure

Windows OS

Intune and MS Office integration/security

Cloud computing

Virtualization (Azure, Hyper-V, VMware)

PowerShell scripting

Networking protocols and security

Microsoft SQL

Education

Degree or relevant qualification (NQF 7)

Tools

System Centre Suite

Virtual Machine Manager

Operations Manager

Configuration Manager

Job description

Microsoft Team Lead (P7) – Infrastructure & Operations (Re-advert)

Position Summary

Microsoft Team Lead (P7) (ICS Division : Infrastructure & Operations) (Re-advert)

Advert reference: uj_

Advert status: Online

Apply by: 31 January

Responsibilities

• Report to the Director of Infrastructure & Operations within the IC Department.
• Lead a team of IT professionals focused on Microsoft applications and server infrastructure.
• Fulfil technical and administrative duties within the department.
• Ensure successful deployment, maintenance, and support of the Microsoft environment (on‑premises and cloud).
• Plan, manage, and coordinate operational activities to maintain continuous availability.
• Contribute to the university's IT strategy.
• Coach and mentor team members on best practices.
• Troubleshoot complex technical issues to keep operations smooth.
• Stay updated on Microsoft technologies and industry trends.

Operational Management

• Continuously improve processes and outcomes within the technical team.
• Ensure IT infrastructure is secure, reliable, and efficient.
• Develop, update, and enforce IT policies and procedures.
• Support implementation and maintenance of IT systems, software, and hardware.
• Coordinate with vendors for incident resolution and support obligations.
• Manage testing and deployment of new Microsoft systems.
• Document and manage Microsoft infrastructure architecture and product lifecycle.
• Develop mature operational processes.

Documentation and Reporting

• Maintain accurate, up-to-date documentation of IT processes, systems, and projects.
• Prepare and present regular reports on access reviews, system changes, project status, and IT operations.
• Ensure documentation meets organizational standards.

Problem Solving and Decision Making

• Make informed decisions benefiting team and organization.
• Foster a problem‑solving mindset and encourage innovative solutions.

Project Coordination

• Negotiate contracts with vendors and suppliers.
• Plan, initiate, and manage IT projects within time and budget.
• Coordinate with other departments.
• Monitor project progress and adjust as needed.
• Governance: ensure adherence to guidelines, resource allocation, transparency.
• Contribute to annual infrastructure budget.
• Draft and evaluate tender documentation for Microsoft solutions.
• Implement and support ICT vendor management.
• Consult and advise departments on server and application requirements.
• Collaborate across organization levels.

Minimum Requirements

• Degree or relevant qualification (NQF 7) with 3 to 5 years of related experience.
• Industry Standard Certification: Relevant Microsoft Certifications.
• Technical middle management: 2 to 3 years experience.
• Proficiency in Active Directory and Entra ID.
• Proficiency in virtualization infrastructure.

Competencies and Behavioral Attributes

• Strong leadership.
• Commitment to high‑quality support.
• Strong analytical and deep technical skills.
• Ability to produce fast‑paced but well‑considered results.
• Ability to develop new ideas and improve existing ones.
• Maintain high standards and produce high‑quality work.
• Structured, organized, efficient.
• Self‑starter, motivated, detail‑oriented.
• Works independently and as part of a team.

Technical Skills

• Proficiency in Active Directory and Entra ID.
• Expertise in Azure infrastructure.
• Strong Windows OS skills.
• Solid Intune and MS Office integration/security.
• Proficiency in cloud computing and virtualization (Azure, Hyper‑V, VMware).
• PowerShell scripting expertise.
• Strong networking protocols and security knowledge.
• Familiarity with Microsoft SQL.

Security

• Skills in implementing security hardening for Windows environments.
• Experience in patch and vulnerability management.

System Centre Suite Experience

• Virtual Machine Manager.
• Operations Manager.
• Configuration Manager.

Identity Management

Strong understanding of identity management practices.

Project Management

Experience in managing projects effectively.

Vendor Management

• 2 to 3 years managing vendor relationships.

Enquiries

Contact Mr Hennie Hendriks on Tel for job content enquires. Contact Mrs Glaudina Croukamp (HCM Business Partner) on Tel for remuneration & benefits enquiries.

Application Process

Your application should include a detailed CV and names/contacts of at least three referees. Upload before or on the closing date. The University will assess against the National Register for Sex Offenders.