Marketing Production Manager

Humankind Global Recruitment; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A marketing agency is seeking a Production Manager for their Cape Town office. This role is pivotal in supporting logistical and operational tasks. Responsibilities include coordinating functions across various departments, developing workflows, and ensuring compliance with company policies. The ideal candidate will have a Bachelor's degree and substantial experience in operations management, alongside excellent organizational and communication skills. This position offers an opportunity to drive performance improvements and support strategic business initiatives.

Qualifications

• 5–7 years of experience in marketing/creative operations or project management.
• Proven ability to streamline and improve operational workflows and processes.
• Experience with budgeting, procurement, and vendor management is a plus.

Responsibilities

• Coordinate daily operational functions across departments.
• Develop and maintain process documentation and workflows.
• Monitor project timelines, deliverables, and performance metrics.

Skills

Organizational skills

Time management

Communication skills

Analytical mindset

Education

Bachelor’s degree in Business Administration or Operations Management

Tools

Microsoft Office (Excel, PowerPoint, Word)

Jira

Celoxis

Monday.com

Job description

Production Manager

Full time

Location: Cape Town

Our client is a marketing agency that believe good marketing should do more than just look good in a presentation. It should bring customers. Grow the business. And prove its worth through results you can see. That's what drives them every day as they help businesses around the world succeed.

They are now looking for a Production Manager to add to the team in Cape Town as the operations continue to grow in South Africa

Position summary

The Production Manager supports the department by managing logistical, administrative, and process-driven tasks to ensure smooth day-to-day operations within a business or creative team. They contribute to strategic initiatives, optimize internal workflows, coordinate cross‑functional efforts, and ensure compliance with organizational policies.

Acting as a key point of contact for internal stakeholders, this role helps drive performance improvements, resource planning, and process execution in alignment with organizational goals. The ideal candidate is highly organized, detail‑oriented, and capable of independently managing multiple priorities. A background in operations management, cross‑functional coordination, and business process optimization is essential.

Responsibilities

• Coordinate daily operational functions across departments to ensure timely execution and issue resolution.
• Develop and maintain process documentation, workflows, and SOPs to enhance consistency and efficiency.
• Monitor project timelines, deliverables, and performance metrics, addressing potential delays proactively.
• Liaise with vendors, suppliers, and service providers to ensure quality and timely delivery of services.
• Serve as a communication hub between the operations team and departments such as HR, Finance, Creative, and Marketing.
• Facilitate meetings, document action points, and ensure stakeholder follow‑up and accountability.
• Prepare reports, dashboards, and presentations for senior leadership.
• Analyze operational data to support strategic decisions and continuous improvement.
• Assist in the implementation and upkeep of operational tools (e.g., Jira, Bynder, Figma, project management platforms).
• Ensure compliance with company policies, quality standards, and data protection requirements.
• Coordinate internal and external resource planning to optimize team productivity.
• Track team capacity and utilization metrics to inform staffing and planning decisions.
• Support onboarding and training initiatives related to tools, workflows, and operations systems.

Knowledge & skills requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5–7 years of experience in marketing/creative operations, project management, or production.
• Strong organizational and time management skills; able to balance competing priorities effectively.
• Excellent communication skills (English), both verbal and written, across all organizational levels.
• Proven ability to streamline and improve operational workflows and processes.
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) and tools such as Jira, Celoxis, or Monday.com.
• Analytical mindset with a strong attention to detail and a problem‑solving approach.
• Experience with budgeting, procurement, and vendor management is a plus.

Personal Attributes

• Independent and self‑directed; works efficiently without the need for micromanagement.
• Proactive and solution‑oriented; anticipates issues and takes initiative to resolve them.
• Dependable and consistent in meeting deadlines and delivering high‑quality work.
• Collaborative team player with excellent interpersonal skills.
• Calm under pressure; maintains clarity and focus in fast‑paced or high‑stakes environments.
• Detail‑oriented while maintaining a strategic overview.
• Discreet and professional when handling sensitive or confidential information.
• Eager to learn, grow, and continuously improve processes.

If you are interested in the vacancy or want a confidential chat please do not hesitate in applying.