Manager for ICT

South African Qualifications Authority (SAQA); Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A national education authority in South Africa seeks an ICT Manager to oversee operations and manage technical support initiatives. The ideal candidate should hold a recognized qualification at NQF Level 7 and have at least six years of relevant experience, including three years in supervisory roles. Experience with Microsoft Azure and Oracle Cloud is advantageous. Responsibilities include aligning business objectives, developing strategies, and ensuring operational efficiency.

Qualifications

• Six years relevant work experience, with three years in a supervisory role.
• Experience in the Education sector is advantageous.
• Knowledge of cloud services is important.

Responsibilities

• Align operational plan with business objectives.
• Develop and monitor the ICT strategy.
• Manage and ensure high network availability.

Skills

Microsoft Azure Cloud/Services

Oracle Cloud Infrastructure (OCI)

Technical support management

ICT strategy development

Education

Recognised qualification at NQF Level 7

Relevant NQF level 8 qualification

Job description

Qualifications

• An appropriate, recognised qualification at NQF Level 7.
• A relevant NQF level 8 qualification will be an advantage.
• Six years 0relevant work experience of which 3 years must be in a supervisory role.
• Two years 0experience in Microsoft Azure Cloud/Services.
• Experience and exposure in the Education sector will be an advantage.
• Knowledge of Oracle Cloud Infrastructure (OCI) will be an added advantage.

Responsibilities

• Aligning the operational plan and business objectives.
• Assist in developing, implementing and monitoring the ICT strategy.
• Ensure high network availability percentage and oversee the backup and recovery success rate.
• Manage and oversee technical support.
• Manage endpoint protection security services, including antivirus and patch management with regular reporting on compliance and system security.
• Oversee the design, implementation, and maintenance of servers, networks, software, and telecommunications systems.
• Ensure daily operations run smoothly, resolve complex technical issues, and provide technical advice/training.
• Manage and oversee ICT governance processes, including audit and policy implementation.
• Manage and co-ordinate projects and special projects.
• Manage and oversee the Unitrom09 \0f
• Develop the budget for the sub-unit.
• Lead, guide and develop ICT staff.