Manager, Account Executive

Visa; Johannesburg; Hybrid; ZAR 80,000 - 100,000; Full time

Job summary

A global payments technology company is looking for a Manager, Account Executive in Gauteng, Johannesburg. This role involves sales and service for Tier 3 clients, developing relationships, and ensuring client compliance. Candidates must have a Bachelor's degree and be bilingual in English and French, with 8 years of relevant experience. This hybrid position requires 2-3 days in the office each week.

Qualifications

• 8 years of experience in relevant fields.
• Experience in sales, finance, or relationship management.
• Willingness to learn new payment solutions and services.

Responsibilities

• Sales and service to Tier 3 clients in the Mid Market segment.
• Build relationships with Visa partners and clients.
• Handle client queries and maintain service records.

Skills

Bilingual in English and French

Sales experience

Relationship management

Education

Bachelor's degree in Business, Finance, IT, or related field

Tools

MS Dynamics

Job description

Job Title: Manager, Account Executive

Location: Gauteng, Johannesburg

Application Deadline: August 21, 2025

Quick Recommended Links

• Jobs by Location
• Jobs by Industry

Job Description

The role includes:

1. Sales and service to Tier 3 and other smaller clients in the Mid Market segment within the Coastal & Central Southern Africa Region.
2. Supporting the Coastal and Central Southern Africa Heads of Cluster to develop and maintain relationships between Visa and its partners/members.
3. Contributing to the development, production, and implementation of initiatives outlined in country plans.
4. Building and updating a comprehensive Business Intelligence tool monthly, gathering macroeconomic data, Visa's issuing and acquiring activities, market competition, and client data.
5. Handling client queries and issues, providing timely solutions.
6. Ensuring client compliance with service levels, maintaining service records, and resolving complaints efficiently.
7. Identifying key market opportunities, providing analysis, and developing business cases.
8. Serving as the central communication point for all clients in the market.
9. This is a hybrid position. The expected days in the office will be confirmed by your Hiring Manager.
10. Liaising with relevant Visa departments to align on member priorities and ensure business outcomes.
11. Coordinating with other Visa departments to implement country plans successfully.
12. Working closely with other Visa functional teams and understanding Visa solutions.
13. Completing ad hoc projects, research, presentations, and other initiatives as requested by management.
14. Supporting business development managers with administrative tasks related to licensing, accounts receivable, etc.
15. Following up on execution plans to ensure efficient Time To Market.
16. Managing internal sales MIS reporting processes, including MS Dynamics, bi-weekly pipeline reports, and ad-hoc client performance reports.

Note: This is a hybrid role. Employees are expected to work from the office 2-3 days a week, with the exact days determined by leadership and business needs.

Qualifications

Basic Qualifications:

• Bachelor's degree in Business, Finance, IT, or related field.
• Bilingual in English and French.

Preferred Qualifications:

• 8 years of experience.
• Experience in sales, finance, or relationship management.
• Willingness to learn and execute effective sales strategies for new payment solutions and services.
• Experience with card issuing/acquiring is beneficial; exposure to financial institutions or MNOs is a plus.
• Availability to travel.
• Experience in sales, retail, or business development roles.