Luxury- Showroom Manager - High End / Luxury - Fourways / Johannesburg

Lumina Personnel; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A high-end design firm in Johannesburg is seeking a Luxury-Showroom Manager to oversee showroom operations and build relationships with clients. The ideal candidate will have a National Senior Certificate, a diploma in interior design or a related field, and at least 3 years of retail sales experience. Responsibilities include maintaining showroom standards and supporting field sales. A passion for design and excellent customer service skills are essential.

Qualifications

• Minimum 3 years sales experience in retail in a similar role.
• Exposure to an interior design environment.
• Own reliable transport & valid driver license.

Responsibilities

• Maintain showroom operations and standards.
• Build relationships with customers and handle complaints.
• Support field sales personnel.

Skills

Good telephone etiquette

Excellent communication skills (written and spoken)

Good presentation skills

Good with building and maintaining customer relationships

Excellent customer service and after-sales service

Education

National Senior Certificate

Certificate or Diploma in Interior Design/Decor

Job description

LUXURY- SHOWROOM Manager

Location: Fourways - Johannesburg

Salary: R35 000 - R45 000 Incl Comm & Benefit's (depending experience) - Negotiable

Market Sector of high-end architectural design, finishing fabrics, textiles, and high‑end decor. Specializing in exclusive products directed for architects, interior designers, and discerning homeowners seeking sophisticated, high‑quality fabrics and furnishings.

Requirements

• National Senior Certificate
• Certificate or Diploma in Interior Design/Decor or related field advantageous
• Minimum 3 years sales experience in retail in a similar role, same or related industry
• Exposure to an interior design environment
• Experience of coordinating the operational aspects of a shop or outlet is an advantage
• Own reliable transport & valid driver license
• Be assertive with drive and ambition
• Be decisive and able to prioritize
• Ability to cope in a high‑paced and high‑pressure environment

Main Duties

• Maintain showroom operations by maintaining the set showroom standards, coordinating deliveries, managing stock of cuttings, sample hangers and books, and coordinating events.
• Build productive relationships with customers by advising and selling to customers in the showroom and handling internal and external complaints and queries.
• Support field sales by supporting the internal sales consultants.

Skills required

• Good telephone etiquette
• Excellent communication skills (written and spoken)
• Good presentation skills
• Good with building and maintaining customer relationships
• Excellent customer service and after‑sales service

Passionate for creating, engaging with top designers, inspiring spaces, guiding clients in selecting the perfect fabrics, finishes, and decor elements, and transforming their visions into reality.

Apply Now!

www.luminapersonell.