Lead UX Designer: Client Engagement & Strategy

Capitec Bank Ltd.; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in South Africa is seeking an experienced UX Lead for client engagement. This role involves ownership of user experience design and driving design excellence across engagement channels. The ideal candidate will have over 6 years of experience in UX design, demonstrating leadership and collaboration skills. Responsibilities include leading user research initiatives and ensuring user-centered solutions that align with business objectives.

Qualifications

• 6+ years UX design with a proven track record of leading complex design projects.
• Demonstrated experience providing functional leadership and mentoring of design teams.
• Strong experience in planning and conducting user research to inform strategic design decisions.

Responsibilities

• Lead user research and strategy initiatives.
• Ensure exceptional design leadership and execution.
• Facilitate cross-functional collaboration and influence.

Skills

UX design

User research

Design leadership

Cross-functional collaboration

Education

Grade 12 National Certificate / Vocational

Relevant tertiary qualification

Job description

A leading financial institution in South Africa is seeking an experienced UX Lead for client engagement. This role involves ownership of user experience design and driving design excellence across engagement channels. The ideal candidate will have over 6 years of experience in UX design, demonstrating leadership and collaboration skills. Responsibilities include leading user research initiatives and ensuring user-centered solutions that align with business objectives.