Law Enforcement Liaison Officer (Payments / Fintech / Law Enforcement)

Black Pen Recruitment; Johannesburg; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A progressive fintech company in Johannesburg is seeking a Law Enforcement Liaison Officer to serve as the primary contact with South African law enforcement. This role involves supporting criminal investigations, building relationships with law enforcement agencies, and training internal teams on legal processes. Candidates should be former SAPS officers with experience in financial and cybercrime investigations, and a comprehensive understanding of South African legal frameworks. The position offers a hybrid work model with a focus on high integrity and professionalism.

Qualifications

• Former SAPS officer with experience in financial and cybercrime investigations.
• Proven experience working with South African law enforcement and intelligence bodies.
• Ability to work under pressure to meet strict deadlines.

Responsibilities

• Act as the liaison between our client and law enforcement officers.
• Assist with responses to enquiries from law enforcement officials.
• Build and maintain trusted working relationships with law enforcement agencies.
• Educate teams on procedures for dealing with law enforcement.
• Report intelligence on relevant crime trends to the Fraud Team.
• Refine internal protocols for handling external law enforcement engagement.

Skills

Experience in financial and cybercrime investigations

Strong knowledge of South African legal frameworks

Proactive and solution-focused

Strong attention to detail

High integrity and professionalism

Job description

Johannesburg, South Africa

About the job Law Enforcement Liaison Officer (Payments/Fintech/Law Enforcement)

Our client is committed to building a financial system that works for all, this includes consumers, merchants, banks, regulators and law enforcement. Fraud and identity are unfortunately still significant challenges for everyone involved in payments and commerce. Our client is committed to combatting this and is building both tools and capabilities to improve its abilities in this space. The Law Enforcement Community (LEC) does a great deal to support the victims of crime and seek out the perpetrators, so our client is looking to build a strong connection with LEC.

Role overview

The Law Enforcement Liaison Officer serves as our client’s dedicated point of contact with South African law enforcement and prosecutorial authorities. The Law Enforcement Liaison Officer will ensure timely, lawful and secure cooperation in matters involving criminal investigations on a part-time basis. They will help safeguard our client’s staff, operations, customers, and reputation by mitigating risk and enabling constructive, coordinated engagement with law enforcement bodies, including the SAPS, Hawks and NPA.

Job Type: Full time/Permanent

Location: South Africa

Workplace: Hybrid

Requirements

• Former SAPS officer with experience in financial and cybercrime investigations.
• Proven experience working with or within South African law enforcement and intelligence bodies.
• Strong knowledge of South African legal frameworks around criminal procedure, digital evidence, data privacy, and financial crime.
• Strong attention to detail.
• Proactive and solution-focused.
• High integrity and professionalism.
• Willing to work under pressure in order to meet strict deadlines.

Responsibilities

• Law Enforcement Interface: Act as the liaison between our client and law enforcement officers in relation to enquiries, requests and investigations relating to our client’s services, systems, or users.
• Incident Response: Work with internal teams (e.g. Fraud and Legal) to assist with responses to enquiries from law enforcement officials.
• External Relationship Management: Build and maintain trusted working relationships with SAPS, Hawks, NPA, SAPS’ Computer Crime Unit, and any other relevant entities.
• Training and Awareness: Educate our client’s teams on procedures for dealing with law enforcement, thresholds for cooperation, and privacy/security implications.
• Threat Intelligence: Report intelligence on relevant crime trends, fraud typologies, and emerging threats to our client’s Fraud Team.
• Policy Development: Help refine internal protocols for handling external law enforcement engagement.