Junior System Support Engineer

The Vocation Station; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology solutions provider in Cape Town is seeking a Junior System Support Engineer. This role involves delivering remote support, system maintenance, and collaboration with clients. Ideal candidates should have 2+ years in IT support, valid driver's license, and relevant certifications. With a strong focus on career development, this position offers hands-on experience with diverse technologies and opportunities for advancement.

Benefits

Structured career development

Regular training opportunities

Diverse client exposure

Qualifications

• 2+ years' experience in IT Support.
• Valid driver's licence and your own vehicle.
• Confident remote support skills on Windows 10/11.
• Knowledge of Windows Server, Active Directory, DNS, DHCP.
• Strong communication skills (written & verbal).

Responsibilities

• Provide high-quality remote support for desktops.
• Assist in patching and endpoint/server upkeep.
• Liaise with peers and clients for incident resolution.
• Be part of the on-call support team on a rotational basis.

Skills

IT Support experience

Remote support skills

Communication skills

Education

Certifications: A+, N+

Tools

Windows Server

Active Directory

DNS

DHCP

Job description

Overview

Century City, CPT | Office-based | Permanent

Market related salary, depending on your skills and experience

Unlock your IT career potential with one of South Africa’s leading technology solutions providers.

We are looking for a driven and service-oriented Junior System Support Engineer to join our client’s Cape Town team. If you're passionate about troubleshooting, eager to grow and ready to build a solid foundation in IT infrastructure support, with opportunity to grow, this is your opportunity.

What You Bring / Requirements

• 2+ years' experience in IT Support
• Valid driver's licence and your own vehicle (non-negotiable)
• Confident remote support skills on Windows 10/11
• Knowledge of Windows Server (2012 R2 – 2022), Active Directory, DNS, DHCP
• Familiarity with IP addressing, subnetting, basic routing
• Strong communication skills (written & verbal)
• Certifications: A+, N+ required
• Microsoft or Endpoint Security (advantageous)

What You’ll Be Doing

• Remote & Onsite Support
• Provide high-quality remote support for desktops (Windows 10/11) and perform occasional client visits for consulting and SLA service.
• System Maintenance
• Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools.
• Collaboration & Communication
• Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery.
• After-hours Coverage (Occasional)
• Be part of the on-call support team on a rotational basis (under supervision or shadowing).

Why This Role Stands Out

• Structured career development: Ideal for IT professionals eager to progress into more senior infrastructure or consulting roles.
• Cutting-edge exposure: Get hands-on with diverse Wintel technologies across multiple client environments.
• Dynamic environment: Work remotely and on-site with a range of businesses, supported by an experienced team.
• Ongoing learning: Gain experience in system maintenance, patching, and remote desktop/server troubleshooting — all with regular training opportunities.

Your Growth Path

This role is designed for a Junior Support Engineer ready to expand their skills, gain visibility across a wide array of systems, and ultimately grow into more senior support or specialist roles within a highly respected tech firm. Upskill is highly supported.

If you’re proactive, technically curious and serious about growing in the IT space, this role is made for you.

Apply now and start your next chapter in your career.