Junior Support Analyst

BETSoftware; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A software solutions provider in Durban is seeking an individual to evaluate design functionality and conduct testing for user-friendliness. The role involves monitoring performance metrics and suggesting optimizations. Candidates should have a Matric certificate and strong computer proficiency, along with effective communication skills and attention to detail. This position offers an opportunity to work both independently and collaboratively.

Qualifications

• Basic computer proficiency required.

Responsibilities

• Evaluate design, layout, and functionality for user-friendliness.
• Conduct functionality and cross-browser/device testing.
• Monitor performance metrics and recommend optimizations.
• Review UI and content for consistency and brand alignment.
• Identify opportunities for feature enhancements.

Skills

Attention to detail

Effective communication skills

Ability to work independently

Ability to work collaboratively

Education

Matric certificate

Job description

Job Description

Attention to detail. Effective communication skills. Ability to work independently and collaboratively

Responsibilities

Evaluate design, layout, and functionality for user-friendliness, responsiveness, and accessibility. Conduct functionality and cross-browser/device testing to ensure features work seamlessly across platforms. Monitor performance metrics like load times and server response, recommending optimizations. Review UI and content for consistency and brand alignment. Identify opportunities for feature enhancements based on user feedback and usability analysis to improve engagement and efficiency.

Qualifications

Matric certificate. Basic computer proficiency