Junior Store Manager

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A fast-food restaurant in KwaZulu-Natal is looking for a capable manager to oversee operations. The role involves maintaining quality standards, managing stock control, and ensuring excellent customer service. Applicants should have at least one year of experience in restaurant or fast-food service, along with management and organizational skills. Familiarity with GAAP or Micros is a plus, as well as strong problem-solving and communication abilities.

Qualifications

• Minimum 1-year related experience in restaurant or fast-food service.
• Experience with GAAP or Micros is advantageous.
• Strong management and organizational skills are required.

Responsibilities

• Oversee overall restaurant operations and take-away services.
• Ensure quality standards and compliance with procedures.
• Manage stock control, purchasing, and customer service levels.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Verbal communication skills

Problem-solving skills

Tools

GAAP

Micros

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills