Junior Store Manager

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent fast-food chain is seeking a Restaurant Manager to oversee operations in KwaZulu-Natal. The successful candidate will have at least 1 year of experience in restaurant service, management skills, and a strong focus on customer service. Responsibilities include ensuring quality standards, managing staff, stock control, and maximizing profitability. If you have a passion for hospitality and are ready to lead a team, we invite you to apply.

Qualifications

• Minimum 1-year related experience in restaurant and fast-food service.
• Knowledge of GAAP/Micros is advantageous.
• Strong management and organizational skills required.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and PEDROS SOPs are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales and GP% targets.
• Motivate and manage staff including discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Problem-solving skills

Good verbal communication skills

Tools

GAAP/Micros

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills