Junior Sales Person – item® Aluminium Profiles & Accessories (Catalogue Sales)
Location: Johannesburg
Department: Sales
Reporting to: Sales Manager / Business Development Manager
Industry: Engineering, Mechanical Components, Industrial Automation, Aluminium Profile Systems
1. Role Purpose
The Junior Sales Person will be responsible for supporting and growing sales of item® aluminium profiles, modular framing components, and mechanical accessories through catalogue-based selling. The role focuses on lead generation, customer relationship building, quoting, product recommendations, and supporting senior sales staff with technical and administrative tasks. This is an entry-level position suited to someone with strong commercial drive, a willingness to learn technical products, and enthusiasm for working in the engineering and automation sector.
2. Key Responsibilities
Sales & Customer Engagement
- Promote and sell item® aluminium profiles, fasteners, linear components, and accessories from the company catalogue.
- Research and identify new customers in manufacturing, automation, packaging, materials handling, and engineering sectors.
- Conduct outbound calls, respond to inbound enquiries, and support walk-in clients.
- Maintain and update customer information on CRM systems.
- Prepare and deliver quick, accurate, catalogue-based quotations.
- Follow up consistently to convert leads into sales.
- Assist senior sales team with upselling and cross-selling opportunities.
Technical & Product Support
- Develop strong foundational knowledge of item® profiles, T-slot systems, accessories, linear motion elements, and assembly options.
- Provide basic technical advice to customers (training provided).
- Interpret customer sketches, basic dimensions, or application needs to recommend suitable components.
- Work closely with the engineering/design department on custom assemblies, cutting lists, and BOM preparation.
Sales Administration
- Assist with order processing, documentation, and confirmation.
- Track delivery schedules and communicate updates to clients.
- Maintain catalogue stock, sample kits, showroom displays, and demo components.
- Support trade shows, product demonstrations, and marketing events.
Relationship Management
- Build strong relationships with procurement teams, technicians, small fabricators, automation builders, and project buyers.
- Ensure excellent after-sales service and customer satisfaction.
3. Key Performance Indicators (KPIs)
- Sales revenue growth (monthly and quarterly).
- Lead generation activity (calls, visits, CRM entries).
- Quote turnaround time and accuracy.
- Customer satisfaction and repeat business rate.
- Product knowledge improvement and technical proficiency milestones.
4. Required Qualifications
Minimum
- Matric / Grade 12
- Valid driver’s license
Preferred
- N6, Diploma or Certificate in Mechanical Engineering, Mechatronics, or Industrial Design (advantage).
- Any sales, customer service, or technical product training.
5. Skills & Competencies
Technical Aptitude
- Basic understanding of mechanical components, aluminium profiles, or interest in engineering systems.
- Ability to read simple drawings or understand dimensional requirements (training provided).
Sales Skills
- Strong communication and presentation ability.
- Confidence in customer interaction.
- Good negotiation and follow-up ability.
- Strong phone manner and customer-facing attitude.
Administrative Skills
- High accuracy in quotations and order entry.
- Proficiency in MS Office (Excel, Outlook).
- CRM familiarity (advantage).
Behavioural Attributes
- Energetic, driven and eager to learn.
- Positive attitude and solution-oriented mindset.
- Professional, reliable, and consistent.
- Good team player.
6. Experience Requirements
- 0–2 years in sales, customer service, internal sales or technical support.
- Experience working with engineering components, CNC shops, automation suppliers, or industrial distributors is a strong advantage.
7. Remuneration & Benefits
- Market-related junior salary between R15000 to R25000 per month.
- Commission or performance bonus structure.
- Training on item® product systems provided.
- Fuel/transport allowance if field visits are required.
8. Ideal Candidate Profile
A motivated entry-level sales talent with high curiosity for mechanical systems, strong communication skills, and the drive to build a successful sales career in the industrial and automation sector.