Assessment Officer

ManpowerGroup; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading education support organization in Johannesburg is looking for an Assessment Officer to provide administrative support across various academic programs. This role involves managing student records, supporting academic counselling, and ensuring compliance with institutional policies. The ideal candidate will have a relevant tertiary qualification and experience in academic administration, excellent organizational and communication skills, and a commitment to student success. This position offers a dynamic and collaborative academic environment.

Qualifications

• Proven experience in academic administration or higher education support functions.
• Strong understanding of academic policies and student support frameworks.
• Ability to manage multiple priorities in a fast-paced academic environment.

Responsibilities

• Provide daily administrative support across all Schools and Programmes.
• Compile and manage academic reports and documents.
• Capture and maintain accurate student records.
• Support academic counselling during registration.
• Assist with student disciplinary hearings.

Skills

Organisational skills

Interpersonal skills

Problem-solving skills

Attention to detail

Communication skills

Education

Relevant tertiary qualification in Education, Administration, or related field

Tools

Academic management systems

Performance tracking tools

Job description

Responsibilities & Qualifications

• Provide daily administrative support across all Schools and Programmes within the campus Academic Department.
• Compile, manage, and distribute academic reports and relevant documentation.
• Capture and maintain accurate student records in the academic system.
• Assist with preparation for campus PULSE and Groups Internal Audits.
• Support academic counselling during registration periods, including identifying assisting at-risk students.
• Support the Student Evaluation of Teaching (SETS) process and attend academic department meetings, capturing minutes as required.
• Assist with student disciplinary hearings and ensure compliance with academic policy.
• Meet project deadlines as determined by the Head: Academic or National Office.
• Administer day-to-day academic management of the campus lecturer team across relevant Schools and Programmes.
• Monitor lecturers’ administrative compliance, including timesheet submission, module allocations, and audit documentation.
• Maintain the Direct Academic Student Engagement (DASE) tracker and ensure accurate recording of lecturing hours, monitoring adherence to maximum permissible allocations.
• Notify lecturers and Programme Managers of any changes affecting programmes or allocations.
• Collaborate with HR and Academic teams to advertise, screen, and onboard new lecturers, ensuring all audit and policy requirements are met.
• Approve lecturer timesheets on the HR & Payroll system and resolve timesheet queries before payroll deadlines.
• Support lecturer induction, orientation, and ongoing evaluation processes.
• Identify lecturer gaps, contribute to recruitment planning, and maintain a pool of suitable candidates for ongoing academic needs.
• Assist with co-ordination of academic workshops, campus events, and programme initiatives.
• Liaise with Capacity Planning and Timetabling Centre for module allocations and class visit schedules.
• Direct academic-related queries to relevant team members and implement directives from National Office.
• Collaborate across campus departments to ensure operational efficiency and optimal academic performance.
• Ensure compliance with the Protection of Personal Information Act (POPIA) and other institutional governance requirements.
• Relevant tertiary qualification in Education, Administration, or related field.
• Proven experience in academic administration, lecturer management, or higher education support functions.
• Strong understanding of academic policies, registration processes, and student support frameworks.
• Experience working with academic management systems and performance tracking tools.
• Excellent organisational, administrative, and time-management skills.
• Strong interpersonal and communication skills, with the ability to liaise effectively with lecturers, students, and stakeholders.
• Attention to detail and accuracy in record-keeping, scheduling, and reporting.
• Ability to manage multiple priorities in a fast-paced academic environment.
• Proactive problem-solving skills and compliance-focused mindset.
• Ability to work independently while supporting academic leadership and team objectives.

Ideal Candidate Profile

• Experienced academic support professional with leadership capability.
• Student- and lecturer-centric, able to manage complex operational and administrative tasks.
• Comfortable working across multiple programmes and Schools, ensuring smooth academic operations.
• Committed to excellence in academic support and student success.

Job Title: Assessment Officer • Gauteng, JHB - Northern Suburbs