Italian-Speaking Remote CSR & Sales Representative

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A reputable recruitment agency is looking for an Italian Speaking Customer Service and Sales Representative for a fully remote role. The ideal candidate must have native fluency in Italian and be located in South Africa. Responsibilities include assisting passengers with travel-related queries and handling airline reservations. This full-time position requires flexibility to work shifts and meet key performance indicators within a demanding, time-sensitive environment.

Benefits

Fully paid product and systems training

Work from home options

Qualifications

• Native level fluency in Italian, located in South Africa.
• Permanent residence permit or South African ID holders only.
• Fibre internet connection or fixed stable ADSL line required.

Responsibilities

• Assist passengers with travel-related queries in Italian & English.
• Handle airline reservations systems and voice calls.
• Meet specific key performance indicators and client service levels.

Skills

Fluent in Italian (verbal & written)

Flexibility to work shifts

Job description

A reputable recruitment agency is looking for an Italian Speaking Customer Service and Sales Representative for a fully remote role. The ideal candidate must have native fluency in Italian and be located in South Africa. Responsibilities include assisting passengers with travel-related queries and handling airline reservations. This full-time position requires flexibility to work shifts and meet key performance indicators within a demanding, time-sensitive environment.