Italian-Speaking Airline Support & Sales (Remote)

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service & Sales Representative fluent in Italian and English for a remote position. The role involves assisting passengers with pre and post-flight queries for a prestigious airline brand. Candidates need to be located in South Africa, possess a permanent residence permit, and demonstrate flexibility in working shifts. The position offers a competitive salary of R15,833 per month plus additional incentives and fully paid training.

Qualifications

• Located in South Africa with a permanent residence permit or South African ID.
• Must have a reliable fixed line internet connection.
• Experience in customer service or call center environment is a plus.

Responsibilities

• Assist passengers with travel-related queries in Italian and English.
• Work on airline reservations systems and handle calls.
• Meet specific key performance indicators and client service levels.

Skills

Flexibility to work shifts

Fluency in Italian

Fluency in English

Customer service skills

Fibre internet connection

Job description

A leading recruitment agency is seeking a Customer Service & Sales Representative fluent in Italian and English for a remote position. The role involves assisting passengers with pre and post-flight queries for a prestigious airline brand. Candidates need to be located in South Africa, possess a permanent residence permit, and demonstrate flexibility in working shifts. The position offers a competitive salary of R15,833 per month plus additional incentives and fully paid training.