IT Technician

JAM Clothing SA; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A retail company in Durban is seeking an experienced IT Technician to provide hardware and software maintenance, training, and consultations. The ideal candidate will have 5-7 years of technical experience, strong troubleshooting skills, and various IT certifications. This position requires a valid driver's license and a willingness to travel across South Africa. Join us and contribute to maintaining high standards in IT services.

Qualifications

• 5-7 years of IT Technical Experience.
• Valid Drivers License required.
• Willingness to travel and work outside of office hours.

Responsibilities

• Provide front-line support for technical issues involving computer systems.
• Diagnose and resolve technical issues on-site and remotely.
• Maintain current and accurate inventory of technology hardware.

Skills

Hardware troubleshooting

Software maintenance

Technical support

Problem-solving

Education

Matric/Grade 12

CompTIA A+ certification

Network+ Certificate

Tools

Dolfin POS

Job description

Overview

IT Technician in Durban. JAM is seeking an experienced IT Technician to provide hardware and software maintenance, training and consultation, as well as recommendations about future planning and development of resources.

We are looking for a front-footed, passionate person who thinks out of the box and can bring out the best in others while maintaining world class standards. If you want to work hard and make your life count then JAM is the place to be. If the above sounds like you and you meet the minimum requirements below then apply for IT Technician in Durban.

Responsibilities

• Provide front-line support for technical issues involving computer systems, software applications, networks, and hardware.
• Diagnose and resolve technical issues on-site and remotely, ensuring a high level of user satisfaction.
• Troubleshoot hardware, software and network operating system.
• Maintain current and accurate inventory of technology hardware, software and resources.
• Conduct regular audits of IT equipment to ensure assets are well-documented, updated, and in working order.
• Assist with maintaining compliance with relevant data security and protection policies.
• Execute regular system checks, updates, backups, backup-checks and patches to ensure optimal performance and security.
• Utilize exceptional fault-finding and problem-solving skills to address technical challenges efficiently.
• Liaise with IT vendors, including hardware and software suppliers, to resolve technical issues.
• Assist with onboarding new employees by setting up accounts, workstations, and access to necessary systems.

Requirements

• Matric/Grade 12.
• CompTIA A+ certification
• Network+ Certificate
• 5-7 years of IT Technical Experience.
• Valid Drivers License
• Dolfin POS experience
• Good hardware and end user application skills.
• Willingness to travel and overnight across South Africa.
• Willingness to work outside of office hours.