IT Support Technician — Microsoft 365 Pro for Client Sites

Werkie; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A reputable ICT services provider in Centurion is seeking an IT Support Technician to join their team. The ideal candidate will have a matric certificate, preferred Microsoft 365 certification, and 3–4 years of experience. Responsibilities include setting up and troubleshooting Microsoft 365, monitoring networks, and providing exceptional customer service. The role offers a salary ranging from R12,000 to R25,000 based on skills and experience, along with opportunities for career growth.

Benefits

Fuel reimbursement for client visits

Qualifications

• Matric certificate required.
• Preferred Microsoft 365 certification.
• Valid driver’s license and own transport needed.
• Must have reliable access to email and tech equipment.
• Willingness to learn and contribute essential.

Responsibilities

• Set up and troubleshoot Microsoft 365 for clients.
• Ensure accuracy and detail in all tasks.
• Collaborate on Service Level Agreements with clients.
• Monitor client networks for proactive issue identification.
• Execute routine maintenance tasks for system optimization.
• Diagnose and resolve IT-related issues efficiently.
• Maintain documentation for configurations and procedures.
• Provide exceptional customer service to clients.
• Collaborate with senior staff for skill development.

Skills

Technical problem-solving

Interpersonal skills

Attention to detail

Time management

Multitasking

Education

Matric certificate

Microsoft 365 certification

Tools

NinjaOne

LibreNMS

SolarWinds

Job description

A reputable ICT services provider in Centurion is seeking an IT Support Technician to join their team. The ideal candidate will have a matric certificate, preferred Microsoft 365 certification, and 3–4 years of experience. Responsibilities include setting up and troubleshooting Microsoft 365, monitoring networks, and providing exceptional customer service. The role offers a salary ranging from R12,000 to R25,000 based on skills and experience, along with opportunities for career growth.