IT Specialist

Be Different SA (PTY) LTD; Pretoria; On-site; ZAR 35 000 - 45 000; Full time

Job summary

A leading IT solutions provider in Pretoria is seeking a skilled IT Manager to oversee daily operations, manage a team, and ensure effective project execution. Candidates should have a Certificate in Information Technology and 3-5 years of relevant experience. You will handle IT governance, security compliance, and stakeholder communication. Expertise in Microsoft technologies and budget management is essential. This position offers competitive compensation and opportunities for professional growth.

Qualifications

• 3-5 years of proven experience in IT management and systems administration.
• Advanced technical expertise required in various systems and applications.
• Demonstrated knowledge of multiple hosting models and migration strategies.

Responsibilities

• Oversee daily IT operations and support.
• Manage help desk and provide technical support.
• Administer and secure Microsoft Server environments and infrastructures.
• Lead IT projects, ensuring resource allocation and compliance.
• Manage the IT budget and compliance procedures.

Skills

IT management

Systems administration

Project management

Microsoft Server

Office 365

Active Directory

Linux

Networking

Troubleshooting

PHP

MySQL

C#

Education

Certificate or Advanced Certificate in Information Technology

Degree is preferable

Tools

VMware

Veeam

Power BI

Job description

In order to be considered the following is required:

• Certificate or Advanced Certificate in Information Technology
• Between 3 - 5 years of proven experience encompassing IT management, systems administration and project management
• Experience with software testing, API integration and data analysis
• Advanced technical expertise in Microsoft Server, Office 365, Active Directory, DNS / DHCP, Linux, VMware, Veeam, firewalls, networking and database administration (SQL / MySQL)
• General coding proficiency in PHP and mySQL and the ability to modify and troubleshoot code within a WordPress environment
• Intermediate understanding of C# coding language is advantageous
• Advanced Microsoft 365 Suite Skills (including Excel, Power Bi, Teams and Power Automate)
• Ability to manage IT budgets and procurement
• Demonstrated knowledge of various hosting models (shared vs cloud) and experience in planning, recommending, and executing migration strategies from traditional hosted environments to major cloud platforms (e.g., AWS, Azure)
• Strong communicator with the ability to lead teams and drive innovation

Duties & Responsibilities:

IT Operations & Support:

• Oversee daily IT operations, including installation, configuration, and maintenance of hardware, software and network systems
• Provide first, second and third-line support to all staff, ensuring timely resolution of technical issues
• Manage help desk operations, call logging and troubleshooting for hardware, software, networking and printing
• Maintain security and anti-virus protocols across all devices and systems
• Conduct regular network backups and ensure disaster recovery readiness
• Offer remote support to staff and clients as required

Infrastructure & Systems Administration:

• Administer Microsoft Server environments, Office 365
• Manage virtualization platforms, storage solutions and backup technologies
• Oversee firewall configuration and network security
• Implement and maintain hosted infrastructure, telecommunications, emails, switches, firewalls and fibre technologies
• Evaluate, test and advise on IT systems and projects, including integration with third-party platforms

IT Leadership & Project Management:

• Manage IT projects from conception to completion, including process improvement initiatives, software development and infrastructure upgrades
• Define project scope, allocate resources, set deadlines and establish communication strategies
• Assemble and guide project teams, ensuring adherence to schedules and budgets
• Track milestones, deliverables, and change requests for smooth project progression
• Present progress reports and integrate feedback for continuous improvement
• Collaborate with executives, department heads and external vendors to align IT strategy with business goals

IT Governance, Compliance & Budget Management:

• Establish and enforce IT policies, procedures and strategies to guarantee robust data security and compliance with regulatory requirements
• Oversee and manage the IT budget, handling procurement and expenditure for all hardware, software and services
• Maintain comprehensive documentation for all changes related to users, system functions and infrastructure
• Strengthen the IT infrastructure by implementing new technologies and conducting routine security checks

Stakeholder Engagement & Communication:

• Serve as the main liaison for IT matters, communicating updates on changes, milestones and other important information
• Provide training and support to staff on IT systems and best practices
• Manage relationships with internal and external IT service providers, ensuring high-quality service delivery

If you would like to email your CV directly – please send it to [e-mail]

Information displayed above not limited to advertisement.

Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application. However, please keep a lookout on our website, www.bedifferent.co.za, for available positions which you may be suited for.