IT Services Proposal Manager

ITC WORLDWIDE; Johannesburg; On-site; ZAR 60,000 - 80,000; Full time

Job summary

A dynamic IT services company in South Africa is seeking an experienced IT Services Proposal Manager. This role involves writing and editing proposals, managing multiple projects, and collaborating with internal teams. The ideal candidate should have significant experience in proposal development, strong organizational skills, and expertise in Microsoft Word. Knowledge of SEO and digital marketing is also crucial for this fast-paced environment.

Qualifications

• 3-6 years of experience in proposal development and writing.
• Strong organizational skills and time management abilities.
• Expert knowledge of proposal industry principles and processes.

Responsibilities

• Write and edit proposals for RFPs and RFIs.
• Maintain the proposal library for content reuse.
• Collaborate with colleagues to improve proposal processes.

Skills

Technical Writing

Project Management

Communication Skills

Microsoft Word Expertise

SEO Understanding

Analytical Thinking

Education

5+ years in B2B digital marketing or proposal writing

Experience in the defense industry

Tools

Google Analytics

CRM Software

CMS Management

Microsoft Excel

Job description

Overview

"ITC Worldwide is seeking a dynamic and experienced IT Services Proposal Manager (Microsoft Stack) - Services & Support". EMEA Johannesburg ITC field office.

The IT Proposal Manager will be a Technical Writer / Content Manager to support unprecedented growth throughout our organization. We seek a creative strategic and well-organized candidate that can manage multiple projects and changing priorities in a fun and dynamic work environment.

The successful candidate will write and edit proposals in response to international and domestic solicitations (RFP / Ts RFIs and RFQs). Working with an internal team of Subject Matter Experts and Capture Managers Solicitations are analyzed to determine requirements development of a proposal plan is created and through a collaborative and autonomous proposal process a responsive compliant and winning proposal is executed. Strong organizational skills are a must as well as the ability to work with diverse teams both managerial and technical. Job is fast-paced interesting and collaborative.

In addition to our daily proposal response output our proposal library narrative is critical to our organization. The Proposal Writer / Manager will contribute content to the knowledge management database regularly and contribute to marketing projects as well when required.

Responsibilities

• Parse and analyze new solicitations; create a proposal plan that aligns with the company proposal process.
• Provide writing and editing support and/or lead RFP / RFI / RFQs.
• Maintain and contribute to the proposal library to ensure latest product and service content is available for reuse.
• Edit proposals for spelling, typographical and grammatical errors; proper syntax; readability, consistency and comprehension.
• Maintain past performance database, maps of customer references, reports and project log: SharePoint.
• Significant contributor to the development and continuous improvement of the proposal creation process in collaboration with other internal colleagues.

Requirements

• Three to six years of related work experience in proposal development and writing.
• Comfortable leading diverse groups; excellent communication skills (both written and verbal).
• Strong organizational skills; ability to manage time, deadlines, taking initiative and problem solving.
• Expert Microsoft Word user; skillfully formats documents with extreme attention to detail and compliance. Understands style sheet creation and desktop publishing.
• Readily grasp product offerings and sales strategies for proposal and quote writing.
• Assists with business development efforts to include opportunity research and tracking worldwide.
• Demonstrated excellent writing skills.
• Ability to surge work schedule to meet proposal schedule demands.
• Demonstrated expert knowledge and application of proposal industry principles, process concepts and practices throughout the proposal development lifecycle.
• Applies communication and interviewing skills to gather needed information from internal and external personnel to support writing activity.
• Develops and implements process improvements to advance proposal productivity and quality.
• Prior experience in the defense industry desired; USG and International experience helpful.
• Intermediate level Microsoft Excel skill.
• Experience developing quotations; finance background.
• Led all aspects of proposal management for Government & Industry International bids.
• Research / identification of key opportunities.
• Proposal or quoting experience with Microsoft technologies required.
• Experience with Microsoft / SAP / NetSuite and/or other ERP software.
• Ability to understand requirements and influence proposal content to produce winning and compliant bids.

Desired Skills

Provide thought leadership and perspective for content creation and work closely with Copy Writers and ITC Practices to develop the right collateral required for digital marketing campaigns.

Serve as the link between marketing and inside sales / sales to ensure proper alignment of lead flow and quality through the sales lifecycle.

Work with the Outbound / Email Marketing Manager on creating and optimizing automated workflows and outbound strategy for email campaigns to nurture new and existing leads.

Experience to include

5 years of experience in B2B digital marketing for a similar services company targeting CFOs CIOs and high-level executives in Finance and IT (e.g. Big Fours Accounting Firms Recruiting other consulting & outsourcing firms software companies).

Enjoys and brings experience managing direct reports and agencies.

Strong analytical skills and data-driven thinking

Demonstrable experience leading and successfully managing digital marketing in B2B services companies.

Highly creative with experience in identifying target audiences and devising content and digital campaigns that engage, inform, and motivate.

Up-to-date with the latest trends and best practices in digital marketing and Account Based Marketing (ABM).

SEO and Content Management

Strong understanding of Search Engine Optimization (SEO) processes to effectively manage the performance of the in-house Agency and SEO resources under management. Defines requirements, tasks and resources associated with the SEO strategy. Understands on- and off-site tactics. Experience with keyword and SEO tools (Google Adwords, Semrush, Wordtracker, Moz, Screaming Frog, etc.). Experience working with CMSs and administering content in multiple CMS environments. Familiar with writing and editing for SEO. Oversees and manages keyword and competitive research for ITC key services. Keeps pace with SEO trends and developments (especially for North America). Knowledge of web analytics (Google Analytics) and tag management systems (Tag Manager). Experience managing PPC and paid ads programs (Google Adwords, LinkedIn, Remarketing). Basic HTML knowledge. Continuous improvement mindset for campaigns.

Key Skills

Business Development, Time Management, Microsoft Office, Adobe Acrobat, Microsoft Word, Technical Writing, Visio, Microsoft PowerPoint, SharePoint, Proposal Writing, Contracts, Writing Skills

Employment Type: Full Time

Experience: years

Vacancy: 1