IT/OT Service Delivery Leader: Data Center & DRP Champion

Fempower Personnel; Johannesburg; On-site; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A leading recruitment agency is seeking an experienced General Manager for IT/OT Service Delivery to oversee IT and OT operations in Johannesburg. The ideal candidate must have a B Degree/B Tech in IT or related fields and at least 10 years' experience in service delivery and data centre management. Responsibilities include ensuring compliance with ISO/IEC standards and ITIL, managing resources, and optimizing service delivery processes. This is a permanent role focused on strategic leadership and operational excellence.

Qualifications

• 10+ years extensive experience in service delivery and data centre management.
• Strong understanding of ISO/IEC 27001 and ITIL standards.
• Data centre operations expertise.

Responsibilities

• Manage and optimize service delivery resources.
• Ensure compliance with industry standards.
• Lead resolution of service delivery issues.

Skills

Service delivery

Stakeholder engagement

Leadership

Problem-solving

Financial management

Strategic planning

Compliance frameworks understanding

Education

B Degree/B Tech/Advanced Diploma in IT/Computer Science/Engineering/Business

Job description

A leading recruitment agency is seeking an experienced General Manager for IT/OT Service Delivery to oversee IT and OT operations in Johannesburg. The ideal candidate must have a B Degree/B Tech in IT or related fields and at least 10 years' experience in service delivery and data centre management. Responsibilities include ensuring compliance with ISO/IEC standards and ITIL, managing resources, and optimizing service delivery processes. This is a permanent role focused on strategic leadership and operational excellence.