IT Manager (Cape Town Based)

Nebula; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A forward-thinking technology company in Cape Town is seeking an IT Manager to oversee IT systems and technology operations. You will lead a team, manage third-party vendors, and drive strategic IT projects. The ideal candidate will have over 4 years of IT experience and a BTech qualification. You will also be responsible for implementing security measures and ensuring compliance with regulations. This position offers flexibility and opportunities for professional development.

Benefits

20 annual leave days plus additional days

High spec laptops for remote work

Home office setup allowance

Flexible working hours

Well-being program and support services

Paid Microsoft courses and certifications

Training allowance for hobbies

Social Responsibility initiatives involvement

Free Gap cover

Qualifications

• Minimum 4+ years of IT experience required.
• 1+ year of advisory experience necessary.
• Strong knowledge of Microsoft Azure needed.

Responsibilities

• Oversee and improve IT systems and operations.
• Manage third-party vendors for technology services.
• Lead IT projects from inception to completion.
• Implement and enforce IT security measures.

Skills

IT experience

Advisory skills

Vendor management

Team management

Security compliance

Education

BTech qualification

Tools

Microsoft Azure

Windows Server

Microsoft 365

Job description

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.

Who Are We?

1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.

We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with.

Learn more about our people brand by watching our culture videos:

• https://www.youtube.com/watch?v=4JkUpUigUdM&t=1s
• https://www.youtube.com/watch?v=iVk3_vVyrW0

Job Opportunity at 1Nebula

The IT Manager plays a key role in overseeing and improving the organisation’s internal IT systems, infrastructure, and day-to-day technology operations. You will lead the internal IT function and manage third-party vendors to maintain and enhance hardware, software, networks, and security protocols. The role includes developing and implementing IT policies, driving risk mitigation efforts, and ensuring operational excellence across the environment. As the primary point of contact for IT strategy, upgrades, and technical support, the IT Manager balances stability with innovation to continuously strengthen organisational performance.

What You will do within this role (Your key responsibilities)

• Monitor company server infrastructure and ensure proper escalation of alerts
• Administer Exchange and Active Directory, including new user creation, password resets, and account lockouts
• Follow up on all unresolved requests/incidents
• Raise and manage incidents with 3rd party vendors
• Lead and manage IT projects from inception to completion
• Provide technical expertise, guidance, mentoring, and training to junior IT team members
• Oversee the management, maintenance, and optimization of the company’s servers, storage systems, and network infrastructure
• Implement and enforce security measures to protect IT assets, data, and networks, ensuring compliance with internal policies, SOC, ISO standards, and other relevant regulations
• Handle complex technical issues and incidents, conduct root cause analysis, and implement solutions to prevent recurrence
• Implement and oversee change management processes to ensure smooth transitions and minimal disruption during system updates and upgrades
• Maintain accurate and up‑to‑date technical documentation, prepare reports for management, and communicate IT‑related updates to stakeholders
• Ensure IT and Security compliance across all systems and processes, including adherence to SOC and ISO standards, audits, and regulatory requirements
• Manage and develop the IT team, including performance management, resource planning, and fostering a culture of accountability and continuous improvement
• Responsible for asset register maintenance and management
• Responsible for both OPEX and CAPEX management
• Vendor management
• Manage alignment with POPIA
• Available for standby duty, depending on operational requirements

More about You (Our requirements for the role)

Although we believe in the potential of others more than anything else there are some minimum requirements we would look for, so consider these before sending us your application.

• Minimum 4+ years of IT experience
• Minimum 1+ years of advisory experience
• Minimum BTech qualification

Certifications (Preferred)

• A+ / N+ (foundational IT certifications)
• Azure Fundamentals
• Azure Administrator
• Microsoft Certified Solutions Associate
• Microsoft Certified Solutions Expert

Cloud & Infrastructure (Azure & AWS)

• Strong experience with Microsoft Azure: Entra ID/Azure AD, VMs, Storage, Virtual Networks, Azure Firewall/VPN Gateway, Monitor & Log Analytics, Defender for Cloud, App Services, and Backup/DR.
• Working knowledge of AWS fundamentals

Core Infrastructure & Networking

• Proficiency in Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell basics, Certificate Services, Backup/Restore, and file/print services.
• Networking knowledge including VLANs, routing/switching, firewalls (SonicWall & Azure NSG), VPN (site-to-site & point-to-site), and wireless security.

Security & Compliance

• Experience with SOC 2 and ISO 27001 practices, vulnerability management, DR/BCP frameworks, and governance.
• Familiarity with tools such as DeepSight360, Microsoft Defender suite, Microsoft Sentinel, MFA, Conditional Access, and security baselines.

Collaboration & Productivity (Microsoft 365)

• Experience administering Exchange Online, Teams & Teams Phone System, SharePoint, OneDrive, Intune/Endpoint Manager, DLP, and Compliance Center.

Monitoring & Observability

• Working knowledge of Azure Monitor, NinjaOne, Log Analytics, Application Insights, and basic Sentinel hunting queries.

ITSM & Governance

• Understanding of ITIL fundamentals, change and incident management, problem management, asset lifecycle management, documentation, and service desk tools (e.g., Jira).

Our Amazing Perks!

• Enjoy 20 Leave days a year plus a “mulligan day” each quarter after meeting all your deliverables. That’s 4 extra leave days annually!
• High spec laptops and equipment for you to comfortably work remotely.
• A once off at home office allowance to set up your home office.
• Flexible working hours. We work on a flexible schedule from Monday to Friday where you can make the hours work for you.
• Access to our Well‑being program and Employee support services – we believe in work/life balance being of utmost importance for you and your family so this perk is for them too.
• Grow your skills and learn something new with paid for Microsoft courses and certifications.
• Take up a hobby and unlock a training allowance every 2 years to do something non-work related.
• Give back by participating in our Culture and Social Responsibility initiatives.
• Free Gap cover