IP Operations Leader: Procurement & Compliance

DHL Global Forwarding; Johannesburg; On-site; ZAR 60 000 - 90 000; Full time

Job summary

A leading logistics provider in Johannesburg is seeking an IP Operations Manager to improve industrial project service levels and customer satisfaction. You will manage relationships with external and internal stakeholders, ensure compliance with industry standards, and support the development of high-performance culture within the team. This role demands strong negotiation, planning, and interpersonal skills, as well as significant experience in management and commercial account management. Competitive salary and comprehensive training offered.

Benefits

Comprehensive training and development opportunities.

Mentorship from experienced professionals.

Competitive salary

Qualifications

• Proven ability to use own initiative.
• Willingness to work after hours and on weekends.
• Ability to work unsupervised.

Responsibilities

• Improve Industrial projects service levels and internal KPI’s.
• Ensure IP compliance with Industry and Internal DGF policies and standards.
• Develop KPIs with team members and monitor individual performance.

Skills

Excellent command of the English language

Ability to work under pressure

High level of attention to detail

Interpersonal skills

Good understanding of Financial principles

Negotiation skills

Planning and organizing skills

Project Management

Presentation skills

Customer interfacing skills

Education

5 years relevant industry experience in a Managerial role

3 years commercial/key account management experience

Job description

A leading logistics provider in Johannesburg is seeking an IP Operations Manager to improve industrial project service levels and customer satisfaction. You will manage relationships with external and internal stakeholders, ensure compliance with industry standards, and support the development of high-performance culture within the team. This role demands strong negotiation, planning, and interpersonal skills, as well as significant experience in management and commercial account management. Competitive salary and comprehensive training offered.