Installations Supervisor

Octotel; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading Open Access Service Provider in Cape Town is looking for an Installations Supervisor. The ideal candidate will manage and develop field teams, oversee installation operations, and ensure all installations meet company standards. The role requires strong leadership, project planning abilities, and experience in the telecoms industry. Benefits include medical aid and discounted services.

Benefits

Medical Aid (Discovery)

Discounted Internet Connectivity

Free Employee Wellness Programme (Lyra)

Team Buildings

Qualifications

• Minimum of two years in a supervisory role in Telecoms industry.
• A valid driver's license.
• Comfortable with working on a CRM platform.

Responsibilities

• Manage, train, and develop installation teams.
• Oversee field operations, schedules, and quality control.
• Ensure adherence to installation procedures and safety standards.

Skills

Team management

Problem-solving

Communication

Project planning

Education

Completed grade 12 or equivalent

Tools

Google Workspace

CRM platform

Job description

Overview

• Date Opened: 08/09/2025
• Job Type: Full time
• Industry: Installations
• Work Experience: 7 years
• Education Level: Grade 12 or equivalent
• City: Cape Town
• Province: Western Cape
• Country: South Africa
• Postal Code: 7405

Job Description

Octotel is an established and rapidly expanding Open Access Service Provider, specialising in Open Access & GPON connectivity. We are Cape Town’s largest Open Access Network focused on both Fibre To The Home (FTTH) and Business (FTTB). Our fibre network has passed over 370,000 homes and businesses in Cape Town. We offer a choice of services from over 55 of the country’s leading Internet Service Providers.

Summary

We’re looking for an Installations Supervisor to manage our field teams, ensure top-quality installations, and deliver exceptional customer service. You’ll oversee day-to-day installations, refine processes, and ensure installations are completed on time, within budget, and to the highest standard.

Key Outputs

• Manage, train, and develop installation teams.
• Oversee field operations, schedules, and quality control.
• Review and refine work orders and plans before deployment.
• Ensure adherence to installation procedures and safety standards.
• Maintain accurate documentation and reporting.
• Build and maintain strong customer relationships.
• Monitor and improve installation efficiency and service standards.

Requirements

• Completed grade 12 or equivalent.
• Minimum of two years in a supervisory role in Telecoms industry.
• Comfortable with working on a CRM platform.
• Proficient in Google Workspace (Sheets, Docs, Gmail, etc.).
• Strong leadership and team management skills.
• Ability to plan, organise, and oversee multiple projects.
• Excellent problem-solving and communication skills.
• A valid drivers license.

Benefits

• Medical Aid (Discovery)
• Reduced Gap Cover Rates (Turnberry Premier)
• Medical Insurance (Momentum - Health4Me)
• Discounted Internet Connectivity
• Free Employee Wellness Programme (Lyra)
• Team Buildings
• Exposure to latest industry technologies and standards
• Lastly, a work environment that rivals the very best!

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Note: This description is based on the information in the original posting and may be updated without notice.