Inbound Sales Agent - Remote

Headhunters; South Africa; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A leading recruitment agency is seeking an Inbound Sales Agent to work remotely. Candidates should have 1–2 years of inbound sales or customer service experience, excellent communication skills, and proficiency in CRM tools. The role involves handling inbound sales inquiries, converting leads into sales, and providing product information. This position offers flexible working arrangements.

Qualifications

• Minimum of 1–2 years of inbound sales or customer service experience.
• Excellent verbal and written communication skills.
• Proficient in using CRM platforms.

Responsibilities

• Handle inbound sales inquiries via phone, email, and online chat.
• Convert inbound leads into confirmed sales.
• Provide accurate information on products, pricing, and promotions.

Skills

Inbound sales experience

Customer service experience

Excellent verbal and written communication

Proficiency in CRM platforms

Strong problem-solving abilities

Job description

Location Remote, OR

Job Type full_time

Experience 1 to 2 years

Qualifications No education

Package Negotiable

Description

Our UK-based client in the e-commerce industry is seeking to employ an Inbound Sales Agent to join their team.

This opportunity is entirely REMOTE, requiring a reliable home office setup.

Requirements

• Minimum of 1–2 years of inbound sales or customer service experience.
• Excellent verbal and written communication skills with a clear and confident phone manner.
• Proficient in using CRM platforms and online communication tools.
• Proven ability to meet and exceed sales targets.
• Passionate about delivering an excellent customer experience.
• Reliable internet connection and quiet, professional workspace for remote work.
• Self‑motivated, disciplined, and able to work independently with minimal supervision.
• Strong problem‑solving and objection‑handling abilities.

Responsibilities, but not limited to:

• Handle inbound sales inquiries via phone, email, and online chat in a professional and efficient manner.
• Convert inbound leads into confirmed sales through active listening and persuasive communication.
• Provide accurate information on products, pricing, and promotions.
• Build rapport with customers to understand their needs and recommend suitable solutions.
• Maintain up-to-date product knowledge and stay informed about policies and procedures.
• Record all customer interactions and sales accurately within the CRM system.
• Achieve and exceed individual and team sales targets.
• Collaborate with colleagues and team leaders to improve sales techniques and enhance the customer experience.
• Manage post‑sale follow‑ups and ensure a smooth onboarding process for new customers.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.