In-Store Customer Experience Specialist

Jonsson Workwear; Bloemfontein; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading workwear retailer in Bloemfontein is seeking a highly professional and customer-obsessed individual to provide exceptional in-store service. The ideal candidate will possess strong communication skills, product knowledge, and an ability to create and maintain customer relationships. Responsibilities include ensuring a smooth customer experience and displaying a commitment to fulfilling customer needs with excellence and urgency. This role offers a chance to make a significant impact on customer satisfaction and brand loyalty.

Qualifications

• Proven ability to provide exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to understand and meet customer requirements.

Responsibilities

• Provide in-store exceptional customer service.
• Create new customer connections while strengthening existing partnerships.
• Utilise product knowledge to suggest solutions that exceed customer needs.
• Ensure a smooth experience from recommendations to processing requests.

Skills

Customer service excellence

Communication skills

Interpersonal skills

Product knowledge

Job description

A leading workwear retailer in Bloemfontein is seeking a highly professional and customer-obsessed individual to provide exceptional in-store service. The ideal candidate will possess strong communication skills, product knowledge, and an ability to create and maintain customer relationships. Responsibilities include ensuring a smooth customer experience and displaying a commitment to fulfilling customer needs with excellence and urgency. This role offers a chance to make a significant impact on customer satisfaction and brand loyalty.