ICT Business Analyst

Profile Personnel; Humansdorp; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A dynamic recruitment agency is looking for an experienced ICT Business Analyst to join their technology team. This pivotal role combines business analysis with project management responsibilities. The successful candidate will bridge the gap between business needs and solution delivery while managing budgets and risks. Previous experience in the FMCG industry is essential, and candidates should have strong ICT systems knowledge. If you meet the requirements, please apply by emailing your CV to the provided contact.

Qualifications

• Minimum 5 years’ experience as an ICT Business Analyst.
• Strong understanding of ICT systems, networking, and enterprise applications.
• Knowledge of Agile and Waterfall methodologies.

Responsibilities

• Gather, analyse, and document ICT-related business requirements.
• Develop functional specifications for ICT projects.
• Manage projects end-to-end within scope, time, and budget.

Skills

Stakeholder engagement

Communication skills

Data analysis

Project management

Education

Tertiary qualification in IT, Computer Science, or related field

Tools

Microsoft Dynamics 365

Power BI

ERP systems

Job description

About the Role

We are seeking an experienced ICT Business Analyst with strong project leadership skills to join our technology team. This pivotal role combines comprehensive business analysis and hands-on project management responsibilities. You will bridge the gap between business needs and solution delivery, manage budgets, mitigate risks, drive change, and engage stakeholders at all levels. The successful candidate will ensure the delivery of critical ICT initiatives aligned with our organisational objectives.

Key Responsibilities

• Gather, analyse, and document ICT-related business requirements.
• Analyse current systems and processes to identify gaps and opportunities for improvement.
• Develop functional specifications for ICT projects, including ERP, automation, and integration solutions.
• Measure and report on realised business benefits and ROI.
• Manage projects end-to-end within scope, time, and budget.
• Monitor and control project budgets and manage risks effectively.
• Build strong stakeholder relationships and maintain effective communications.
• Support testing, UAT, and deployment of ICT systems.
• Drive organisational change initiatives and deliver end-user training.
• Prepare technical documentation, process maps, and management reports.

Minimum Requirements

• Tertiary qualification in IT, Computer Science, or related field.
• Minimum 5 years’ experience as an ICT Business Analyst.
• Strong understanding of ICT systems, networking, and enterprise applications.
• Experience with ERP systems, cloud platforms, and data analytics tools.
• Knowledge of Agile and Waterfall methodologies.
• Excellent stakeholder engagement and communication skills.
• Previous experience in the FMCG industry is required.
• Proficiency in data analysis and system integration patterns.

Preferred Experience

• Exposure to Microsoft Dynamics 365 / Business Central, Power BI, and complex integration projects.
• Familiarity with cybersecurity principles and ICT governance frameworks.
• Project Management Certification (PMP or Prince2 Practitioner) highly desirable.
• CBAP or equivalent certification advantageous.
• Experience with process automation technologies (RPA, AI).

How to apply: Please email your CV to Meriek Robinson at [e-mail]

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.