ICQA 3P Team Leader

Amazon; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading e-commerce retailer in Johannesburg is seeking a Team Leader to manage day-to-day operations in a fulfillment center. This role involves planning staffing, ensuring safety and quality, and tracking production metrics. Candidates should have a high school diploma and 1 year of experience with Microsoft Office tools, as well as physical capability to lift and stand for extended hours. A flexible schedule covering various shifts is required. This opportunity values diversity and equal opportunity in hiring.

Qualifications

• 1 year of experience with computers and Microsoft Office (Outlook, Word, Excel).
• Ability to lift up to 49 pounds and stand/walk during shifts up to 12 hours.
• Flexible schedule, including weekends, nights, and holidays.

Responsibilities

• Plan staffing needs and manage performance within the team.
• Supervise day-to-day operations ensuring safety and quality.
• Track production metrics and assist with long-term operational plans.

Skills

Hyperion

ABAP

Basic programming

ActiveX

Education

High school or equivalent diploma

Job description

Responsibilities

As a 3p Team Leader you’ll plan beyond your own needs ensuring sufficient resourcing of your function. You will identify training needs, manage absence and performance, coach and continuously monitor your department to foster a productivity culture. You’ll supervise day‑to‑day activities for inbound or outbound FC operations, ensuring overall safety, quality, performance, and member experience. You will set and clarify departmental requirements, create teamwork and open communication, understand safety procedures, and document accidents/incidents timely. You will prioritize appropriately, meet deadlines, exhibit professional behaviour, and cope well with ambiguity and change. You will drive results, proactively address obstacles, enforce consistent company policies, source and nurture improvement ideas, share best practices across departments and shifts, and collaborate with HR, Facilities, Safety, and IT to secure support for projects. You will track production metrics, use data for strategies and reporting, assist with long‑term operational plans, mentor and develop staff, recognise top performance, coach for discipline when needed, implement equipment and process improvements, review time‑cards for pay accuracy, and perform other duties flexibly, even during extended hours and holidays.
Note: you are expected to arrive at least 30 minutes early and remain 30 minutes post‑shift to complete pass‐downs, reports, and time‑card reviews.

Qualifications

• High school or equivalent diploma
• 1 year of experience working with computers and Microsoft Office (Outlook, Word, Excel)
• Work 40 hours/week with overtime as required
• Flexible schedule/shift/work area including weekends, nights, and holidays
• Can lift up to 49 pounds, stand/walk during shifts up to 12 hours, and frequently push, pull, squat, bend and reach

Key Skills Hyperion, Acquisition, Asset, ABAP, Basic, Activex

Employment Type : Full-Time
Experience: years
Vacancy: 1

Amazon is an equal‑opportunity employer and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.