Technician - Security

Fidelity Services Group; Brits; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A security services provider in South Africa seeks a Hybrid Technician for installation and servicing of domestic alarm systems. The ideal candidate should have 3-5 years of experience and be PSIRA registered. Responsibilities include conducting service calls, programming alarm panels, and maintaining client relationships. Knowledge of various security systems such as DSC and CCTV is advantageous. Candidates with a valid driver's license and commitment to neatness will excel in this role. Strong focus on customer service and readiness for standby duties is required.

Qualifications

• Minimum 3-5 years’ experience as an alarm technician.
• PSIRA registration (Grade C) required.
• Valid driver’s license essential.

Responsibilities

• Conduct service calls, maintenance, and repairs of alarms.
• Program alarm panels as needed.
• Complete handovers and invoices after service calls.

Skills

Alarm system installation

Fault finding

Wiring and programming

Education

Matric

Tools

CCTV systems

Access control systems

DSC

FBI

CADDX

IDS

Paradox

Texecom

Job description

Position:

HYBRID TECHNICIAN - Installation & Service

Reports To:

Senior Supervisor, Service

Qualifications & Experience:

• Matric
• Minimum 3-5 years’ experience as an alarm technician
• Previous programming, wiring, installations and fault-finding experience

Main Purpose of Job:

A Technician at this level is suitably qualified and experienced (to the Company’s standard) to install & maintain domestic alarm systems as well as perform on-site programming and testing of such systems. This technician can also perform basic fault finding and install radio communication devices.

Job Requirements & Other Attributes:

• Valid driver’s licence essential
• Must be PSIRA registered (Grade C)
• Knowledge of Listener advantageous
• Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
• Basic Knowledge of CCTV, Intercom systems and access control advantageous
• Able to work standby as per duty sheet

Duties

• Conduct service calls / maintenance and repairs of alarms
• Program alarm panels
• Complete handovers and quotations
• Complete invoices and job cards after every service call
• Complete links up for new clients
• Re-programme alarm systems when the current alarm was part of a takeover
• Treat all clients with respect
• Always ensure neatness and in full uniform
• Assist with any problems or complaints
• Ensure the vehicle assigned to you is roadworthy and clean
• Check and inspect the vehicle thoroughly before leaving the office/hub
• Report all faults to the Senior Supervisor, Installations
• Complete daily drive sheets
• Complete job reports and technical invoices
• Quote clients on upgrades
• Conduct vehicle, electrical and ladder inspection checks and give feedback to the manager
• Complete a stock control check
• Keep the company vehicle clean and tidy

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.