Role Overview
We are seeking an experienced and strategic Human Resources & Resourcing Manager to lead and manage the full HR function while overseeing end-to-end recruitment and resourcing operations. This role is both operational and commercial, requiring a professional who can manage internal HR processes, contractors, and staff, while actively driving new resourcing business and strengthening existing client relationships.
The successful candidate will serve as a key liaison between the business, clients, and candidates, ensuring compliance, performance, and growth across the HR and talent acquisition space.
Key Responsibilities
- Human Resources Leadership
- Lead and manage the full HR function across the organization.
- Develop, implement, and maintain HR policies, procedures, and compliance frameworks.
- Oversee employee relations, including disciplinary processes, warnings, grievances, and performance management.
- Manage CCMA and labour-related matters, including preparation and liaison with legal advisors.
- Monitor and manage employee leave balances, payroll inputs, and HR records.
- Oversee staff onboarding, inductions, and offboarding processes.
- Ensure compliance with South African labor legislation and best practices.
- Recruitment & Resourcing
- Lead end-to-end recruitment across permanent, contract, and project-based roles.
- Screen, shortlist, and submit suitable candidates to clients.
- Manage interview processes, including sitting in on client and internal interviews.
- Oversee contractor management, including contracts, renewals, performance, and compliance.
- Ensure quality, turnaround time, and client satisfaction across all resourcing deliverables.
- Business Development & Client Engagement
- Identify and develop new business opportunities for resourcing and talent services.
- Engage with existing clients to expand resourcing partnerships and repeat business.
- Build and maintain strong client relationships through ongoing engagement and service delivery.
- Participate in client meetings, negotiations, and service presentations related to resourcing.
- Collaborate with leadership to support growth strategies within the talent and HR space.
- Stakeholder & Client Liaison
- Act as the primary HR and resourcing contact for clients.
- Manage client expectations and ensure service excellence.
- Provide HR and recruitment advisory support to clients where required.
Key Requirements
- Degree or Diploma in Human Resources, Industrial Psychology, or a related field.
- Minimum 5+ years’ experience in Human Resources and Talent Acquisition.
- Strong experience in resourcing, contractor management, and client-facing recruitment.
- Proven exposure to labour relations, CCMA cases, and disciplinary processes.
- Experience in business development or account management within a resourcing environment.
- Strong knowledge of South African labour legislation.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to work independently and lead the HR function end-to-end.
Key Competencies
- Strategic thinking and commercial awareness
- Strong leadership and decision-making ability
- High attention to detail and compliance
- Relationship-building and client engagement
- Problem-solving and conflict resolution
Why Join Us?
- Lead and shape the HR and resourcing function
- High-impact role with business growth exposure
- Client-facing, strategic, and operational responsibility
- Opportunity to influence policy, people, and performance