HR Business Partner - People Strategy & Performance

CXP are now part of the Huntswood Group; KwaZulu-Natal; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading HR consulting firm in KwaZulu-Natal is seeking an experienced HR Business Partner to ensure alignment between people practices and operational strategies. The role involves managing employee relations, driving performance improvement, and compiling impactful reports. Candidates should have 3-5 years of HR experience, particularly in a Call Centre/BPO, and possess strong analytical and communication skills. Competitive compensation is offered.

Qualifications

• 3-5 years’ experience in an HR Business Partner, HR Manager or HR Generalist role.
• Previous experience in a Call Centre/BPO is essential.

Responsibilities

• Establish strategic partnerships to align people practices with operational practices.
• Perform all industrial / employee relations activities.
• Drive performance management and continuous improvements.
• Build business relationships and ensure stakeholder engagement.
• Compile impactful reports and participate in people-related projects.

Skills

People Management Skills

Communication Skills

Active Listening

Coaching Skills

Planning and Organisational Skills

Interpersonal Skills

Analytical Abilities

Adaptability

Problem Solving

Resilience

Decision-Making Skills

Education

Grade 12 or equivalent NQF level qualification

HR tertiary qualification or equivalent

Tools

MS Excel

PowerPoint

Job description

A leading HR consulting firm in KwaZulu-Natal is seeking an experienced HR Business Partner to ensure alignment between people practices and operational strategies. The role involves managing employee relations, driving performance improvement, and compiling impactful reports. Candidates should have 3-5 years of HR experience, particularly in a Call Centre/BPO, and possess strong analytical and communication skills. Competitive compensation is offered.