HR Administrator / Officer - Maternity Cover (Fixed term contract)

Boomerang Marketing; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading BPO company based in Wynberg, Cape Town, is seeking an experienced HR Administrator / Officer on a fixed-term contract. Responsibilities include managing employee records, supporting recruitment processes, and ensuring compliance with HR policies. The ideal candidate should have a Grade 12 qualification, experience in a BPO environment, and proficiency in Microsoft Office and HRIS systems. Competitive salary based on experience.

Benefits

Competitive compensation package

Career development opportunities

Exposure to global clients

Qualifications

• 2 years experience in an employee-centric environment, ideally in a BPO / Contact Centre.
• Excellent proficiency in English (read, write and speak).
• Criminal clear record.

Responsibilities

• Maintain accurate and up-to-date employee records.
• Assist with interviews and onboarding, ensuring policy compliance.
• Serve as a point of contact for HR-related inquiries.

Skills

Proficiency in Microsoft Office

Excellent communicative skills

Organizational skills

Experience with HRIS systems

Knowledge of Workers' Compensation Law

Education

Grade 12 or equivalent

Tertiary qualification in Human Resources Management

Tools

Zoho-Recruit

Zoho People

ATS

Paychex

ADP

Job description

Overview

We are a leading BPO based in Wynberg Cape Town seeking an experienced HR Administrator / Officer to join our team on a fixed term (Maternity Cover) contract. Competitive salary depending on experience.

As an HR Administrator / Officer you will contribute to our ongoing HR Functional Area success by managing the day-to-day administrative tasks of the HR department, ensuring smooth operations, accurate record-keeping and compliance with HR policies and legal requirements.

Key Responsibilities

Record Management / Systems & Processes

• Maintain accurate and up-to-date employee records including personnel data, contracts and performance evaluations.
• Update HR databases and ensure compliance with data privacy and security regulations.
• Oversee HRIS systems (Zoho-Recruit, Zoho People) ensuring accurate record-keeping and compliance with company policies.

Reporting

• Generate reports on headcount, attrition, absenteeism, asset retrieval, policy adherence and record accuracy.

Recruitment Support

• Assist with interviews, onboarding, induction and application verification ensuring policy compliance.

Employee Engagement

• Serve as a point of contact for HR-related inquiries and resolve employee relations issues.
• Support payroll queries and employee engagement initiatives.

Performance & Productivity

• Maintain high standards of performance and quality, ensuring accurate execution of all tasks.
• Keep management informed of any issues affecting productivity.

Compliance

• Ensure HR practices align with legal requirements and company standards.
• Stay current on employment laws and regulations.

Requirements

• Grade 12 or equivalent qualification.
• Tertiary qualification in Human Resources Management or related field (Advantageous).
• 2 years experience in an employee-centric environment, ideally in a BPO / Contact Centre.
• Proficiency in Microsoft Office and HRIS.
• Systems / Zoho People / Recruit system experience (advantageous).
• Excellent communicative and relationship-building skills.
• Excellent proficiency in English (read, write and speak).
• Excellent organizational skills with outstanding attention to detail.
• South African Resident.
• Criminal clear record.
• Own transport (advantageous).
• Able to start immediately.

Benefits

• Opportunity to work in a dynamic, fast-paced contact center environment.
• Direct impact on business growth and client satisfaction.
• Supportive leadership and career development opportunities.
• Exposure to global clients in Travel and / or Retail sectors.
• A culture rooted in transparency, performance and innovation.
• Competitive compensation package aligned with experience and expertise.

Key Skills

• ATS
• Paychex
• Microsoft Outlook
• Payroll admin
• Workers\' Compensation Law
• Benefits Administration
• HRIS
• Payroll
• Employment & Labor Law
• ADP
• Administrative Experience
• Human Resources

Employment Type: Full Time

Experience: years

Vacancy: 1