Housekeeping Supervisor

Faircape; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prestigious retirement facility in South Africa is seeking a dedicated Housekeeping Supervisor to ensure high standards of cleanliness and manage staff performance. The role involves conducting inspections, managing inventory, and fostering a supportive environment for team members. Applicants should have 1-2 years of experience in a similar position and a strong understanding of cleaning protocols. An attractive salary will be offered based on experience and qualifications, with working hours from Monday to Friday plus alternate Saturdays.

Benefits

Collaborative and supportive environment

Additional leave rewards

Quarterly performance bonuses

Exclusive discounts on internet services

Qualifications

• 1-2 years in a similar position within a healthcare center.
• Strong understanding of cleaning appliances and their functionalities.
• Clear health, criminal, and credit records.

Responsibilities

• Ensure proper room inspections and quality control.
• Conduct daily meetings to discuss workflow.
• Manage employee schedules and staffing needs.

Skills

Attention to detail

Time management

Interpersonal abilities

Strong communication

Education

Grade 10-12

Housekeeping training courses

Job description

The Faircape Group operates six prestigious retirement and lifestyle villages across the Western Cape, known for their exceptional standards of care and hospitality.

We are seeking a dedicated and experienced Housekeeping Supervisor to join our team at our facility Noordhoek Manor. The facility is just a 10 min drive over Ou Kaapse Weg from Blue Route Mall.

What We Offer:

• ✅ A collaborative and supportive environment where you’ll work alongside experts who share your passion for making a meaningful impact.
• ✅ Additional leave rewards for long-term commitment.
• ✅ Recognition for your dedication through quarterly performance bonuses.
• ✅ Exclusive discounts on high-speed internet, ensuring you stay connected.

Job duties include, but is not limited to the following:

Quality Control:

• Ensure priority tasks are completed timeously such as cleaning rooms prior to admission of new residents.
• Perform room inspection according to the standard checklist along with the Unit or Nursing Services Manager.
• Inspect work performed to ensure that it meets specifications and established standards.
• Report complaints about service and equipment.
• Ensure corrective actions given by the manager are implemented.
• Ensure that records of Housekeeping tasks are up to date and readily available.
• Routinely check on the condition of work areas to ensure that the work schedule is meeting the needs of the facility and adjust accordingly.
• Inform maintenance manager of any painting, repair work, replacements of furnishings and equipment that may be required.
• Recommend changes that could improve service and increase operational efficiency.

Personnel and Human Resources:

• Conduct daily morning meetings with Housekeepers to discuss workflow, allocation and to address any arising matters.
• Engage with Housekeeping staff to resolve performance and personnel problems, and to discuss company policies.
• Redirect issues through appropriate channels.
• Instruct staff in work policies and procedures, and the use and maintenance of equipment.
• Assist manager with screening of potential job applicants.
• Assist manager in evaluating employee performance and recommend personnel actions, such as promotions, transfers, and dismissals

Administration:

• Plan and prepare employee work schedules for everyday operations as well as once off events.
• Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
• Be available to meet with the direct line manager on a fortnightly basis.
• Report any urgent matters to the line manager immediately.
• Coordinate activities with other on-site staff to ensure that services are provided in an efficient and timely manner.
• Complete weekly report on Housekeeping tasks and staff as directed by the manager.

Stock Control:

• Check and keep an inventory of Housekeeping equipment and supplies and report problems, damage or loss to the manager.
• Ensure order of new supplies and stock are placed timeously. Issue supplies and equipment to Housekeeping staff

Customer Service:

• Perform or assist with cleaning duties as necessary if there are staff shortages.
• Assist with stain removal and cleaning of resident personal furniture as needed.

Experience and Education:

• Grade 10-12
• 1-2 years in similar position (Working within a Healthcare centre)
• Housekeeping training courses advantageous

Skills and Knowledge:

• Strong understanding of cleaning appliances and their functionalities
• Familiarity with the proper use of cleaning agents and chemicals
• Excellent attention to detail and effective communication skills
• Strong interpersonal abilities
• Proficient in time management and organizational skills

Attributes:

• Leadership skills
• Strong critical thinking and problem-solving abilities
• Collaborative teamwork skills
• Keen attention to detail
• Strong sense of responsibility and accountability
• Initiative and creativity
• Conflict resolution expertise
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• Adaptability and flexibility

Specific Requirements:

• Own reliable transportation
• Clear health record
• Clear criminal record
• Clear credit record
• Written reference letters are to be submitted with the online application

Working Hours:

You will work from 06:30 - 16:30 Mondays to Friday with a 45 min lunch break, every alternative Saturday, with a day off during the week. Public holidays and Sundays as required.

Basic salary on offer:

• The salary will be dependable on experience, qualifications, skills and attributes.

Application process:

Your application will only be considered should you complete the following:

• 1) The one way online interview - the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team.
• 2) Written references are compulsory and applications submitted without these will not be considered.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.