Hotel Operations Lead — Assistant Manager

Bastion Hotels; Amersfoort; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A hotel chain seeks enthusiastic hospitality staff to ensure guest satisfaction. Responsibilities include welcoming guests, managing reservations, and optimizing operations across departments. Candidates should be flexible, with availability for varied shifts and a background in hospitality. Fluency in Dutch and English is required, and training for the MEWS system will be provided. This role offers opportunities for career development.

Qualifications

• Available full-time, flexible hours from Monday to Sunday.
• Ambitious and ready to develop leadership skills.
• Experience in hospitality is preferred.

Responsibilities

• Welcome guests and ensure a warm reception.
• Manage reservations and handle administrative tasks.
• Coordinate daily operations and switch between departments.

Skills

Fluent in Dutch

Fluent in English

Flexibility in work hours

Ability to work in high-pressure situations

Education

MBO level 4 education in Hospitality

Tools

MEWS reservation system

Job description

A hotel chain seeks enthusiastic hospitality staff to ensure guest satisfaction. Responsibilities include welcoming guests, managing reservations, and optimizing operations across departments. Candidates should be flexible, with availability for varied shifts and a background in hospitality. Fluency in Dutch and English is required, and training for the MEWS system will be provided. This role offers opportunities for career development.