Head Of Tourism Product (Hybrid)

Job Placements; Cape Town; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A leading destination management company in Cape Town seeks an experienced travel professional for a senior product position. This hybrid role involves strategic product development, team leadership, and commercial strategy to enhance B2B client offerings in the tourism sector. Candidates should have 8-10 years' experience, a relevant bachelor's degree, and proven success in driving revenue and operational efficiency. Strong knowledge of Southern African travel products is essential.

Qualifications

• 8-10 years experience in a senior product or commercial role within a Tourism DMC.
• Experience leading cross-functional teams including product and systems.
• Strong operational systems experience relevant to travel product delivery.

Responsibilities

• Define product vision and strategic direction for the department.
• Lead and manage teams towards achieving commercial goals.
• Drive customer journey improvements and sales alignment.

Skills

Leadership

Negotiation Skills

Communication Skills

Knowledge of Southern African Travel Products

Education

Bachelor's degree in Business, Marketing, or Tourism

Tools

Tourplan

Job description

Leading Destination Management Company is looking for an experienced travel professional with 8-10 years experience in a senior product or commercial role to head up the product and systems department. This is a hybrid role based in Cape Town.

Experience required :

Bachelors degree in business, Marketing, Tourism, or related field

years experience in senior product or commercial roles within a Tourism DMC / Inbound Tour Operator

Proven leadership of cross‑functional teams, including product and systems / technology

Strong knowledge of Southern African travel products

Experience with operational systems relevant to travel product delivery (e.g., Tourplan)

Demonstrated success in driving revenue growth and operational efficiency through product and systems strategies

Exceptional leadership, negotiation, and communication skills

Duties include :

Product Vision and Strategic Direction

Leadership and Team Management

Commercial Strategy and Supplier Partnerships

Systems Team Oversight

Customer Journey and Sales alignment

This role combines the strategic product development, commercial direction and sales conversations, and systems optimisation to meet evolving B2B client needs and drive revenue growth.