Head of Digital Experience

SYSPRO Proprietary Limited; Sandton; On-site; ZAR 1 200 000 - 1 600 000; Full time

Job summary

A leading technology company based in Gauteng is seeking a Head of Digital Experience to strategically manage and optimize its digital ecosystem. The ideal candidate will have experience in executing digital strategies, optimizing performance across platforms, and collaborating with IT and marketing for integrated solutions. Required qualifications include a Bachelor's degree in a relevant field and expertise in tools like Power BI and Google Analytics. This full-time position offers opportunities for impactful digital transformations.

Qualifications

• Strong experience in managing digital platforms and analytics tools.
• Proven track record of developing SEO and digital marketing strategies.
• Experience with cloud architecture and eCommerce platforms.

Responsibilities

• Define and execute the organization’s digital landscape strategy.
• Lead optimization of digital performance and acquisition channels.
• Collaborate with IT and marketing teams for integrated digital solutions.

Skills

Digital strategy execution

SEO optimization

Data analytics

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science, Information Systems, Digital Marketing, or Business

MBA or MSc in Digital Transformation, Data Analytics

Tools

Power BI

Google Analytics 4

AWS Solutions Architect Associate

Azure Administrator/Architect

Job description

Head of Digital Experience

Department: Marketing

Employment Type: Full Time

Location: SA | Central | Johannesburg

Description

The Head of Digital Experience is accountable for the strategic ownership and performance of the organization’s digital ecosystem, including web platforms, digital architecture, analytics, and future eCommerce and API-enabled solutions. The role ensures that digital platforms are scalable, secure, data-driven, and aligned with business objectives, while providing actionable performance insights to support informed decision-making and sustainable digital growth.

Key Responsibilities

• Define and execute the organization’s digital landscape strategy in alignment with business, growth, and brand objectives
• Own the architecture, performance, scalability, and user experience of all websites and digital platforms
• Lead the optimization of SEO, paid media, and digital acquisition channels in collaboration with marketing teams
• Establish and maintain digital performance frameworks, KPIs, and analytics standards across platforms
• Design and deliver operational dashboards and performance reporting for internal stakeholders using Microsoft Power BI and related tools
• Lead the strategic planning and readiness for future eCommerce platforms, online portals, and API-driven digital services
• Ensure all digital platforms meet required standards for security, performance, accessibility, and governance
• Translate complex technical and performance data into actionable insights and recommendations for leadership
• Collaborate closely with IT, Marketing, Product, and external vendors to deliver integrated digital solutions
• Stay abreast of emerging digital trends, technologies, and best practices to continuously evolve the digital landscape

Skills, Knowledge and Expertise

Formal Education (preferred, not mandatory)

• Bachelor’s degree in Computer Science, Information Systems, Digital Marketing, or Business.
• Advanced degree (MBA, MSc in Digital Transformation, Data Analytics) is a plus for strategy-heavy scope.

Certifications

• Cloud/Architecture: AWS Solutions Architect Associate or Azure Administrator/Architect; Google Cloud Architect (nice-to-have).
• Web & DevOps: ITIL (service management), Agile/Scrum Product Owner/PM; Kubernetes basics if microservices are in play.
• Analytics & Data: Google Analytics 4 (GA4) certification; Power BI Data Analyst Associate; Tag Management (GTM) proficiency.
• Marketing/Growth: Google Ads, Meta Ads, SEO (e.g., BrightEdge/SEMRush Academy), Adobe or HubSpot credentials.
• Security & Compliance: ISO 27001 awareness; POPIA (South Africa) and GDPR compliance knowledge.

Essential Experience

• Cloud/Architecture: AWS Solutions Architect Associate or Azure Administrator/Architect; Google Cloud Architect (nice-to-have).
• Web & DevOps: ITIL (service management), Agile/Scrum Product Owner/PM; Kubernetes basics if microservices are in play.
• Analytics & Data: Google Analytics 4 (GA4) certification; Power BI Data Analyst Associate; Tag Management (GTM) proficiency.
• Marketing/Growth: Google Ads, Meta Ads, SEO (e.g., BrightEdge/SEMRush Academy), Adobe or HubSpot credentials.
• Security & Compliance: ISO 27001 awareness; POPIA (South Africa) and GDPR compliance knowledge.
• Accessibility: WCAG 2.1/2.2 practitioner course or equivalent

Tools Proficiency (examples)

• Cloud/Architecture: AWS Solutions Architect Associate or Azure Administrator/Architect; Google Cloud Architect (nice-to-have).
• Web & DevOps: ITIL (service management), Agile/Scrum Product Owner/PM; Kubernetes basics if microservices are in play.
• Analytics & Data: Google Analytics 4 (GA4) certification; Power BI Data Analyst Associate; Tag Management (GTM) proficiency.
• Marketing/Growth: Google Ads, Meta Ads, SEO (e.g., BrightEdge/SEMRush Academy), Adobe or HubSpot credentials.
• Security & Compliance: ISO 27001 awareness; POPIA (South Africa) and GDPR compliance knowledge.
• Accessibility: WCAG 2.1/2.2 practitioner course or equivalent.