HC Operations Associate

PricewaterhouseCoopers; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading professional services firm in Johannesburg is seeking an Associate to manage various HR operations including onboarding, payroll, and compliance tasks. This role demands excellent organizational skills, proficiency in HR systems such as Workday, and the ability to handle sensitive information discreetly. Candidates should have a diploma in Human Resources and a minimum of three years of relevant experience. The firm offers a dynamic environment focused on team collaboration and operational efficiency.

Qualifications

• Strong attention to detail and accuracy in data management.
• Minimum 3 years of experience in HR administration or related roles.
• Diploma or equivalent in Human Resources or Business Administration.

Responsibilities

• Coordinate new joiner onboarding and manage related documentation.
• Track onboarding attendance and prepare reports.
• Process invoices and liaise with Finance for payments.
• Support Graduate Recruitment tasks, including booking interviews.

Skills

Strong attention to detail

Excellent organization

Ability to work under pressure

Interpersonal skills

Verbal and written communication

Proficiency in MS Office

Analytical skills

High integrity

Education

Diploma in Human Resources

Minimum 3 years in HC administration

Tools

Workday

ServiceNow

MS Office

Google Suite

Neptune

MIE systems

Job description

Management Level

Associate

Job Description & Summary

At PwC our people operations focus on managing the employee lifecycle and day‑to‑day operational tasks. Responsibilities include onboarding, off‑boarding, payroll and benefits administration, absence management, employee record‑keeping, compliance with labour laws and employee inquiries. HR processes and systems run smoothly to efficiently support our workforce.

Key Responsibilities

• Coordinate new joiner onboarding, including orientation materials and document issuance.
• Track onboarding attendance, prepare QMSE reports and follow up on non‑attendance.
• Issue provident fund forms and process completed paperwork.
• Assist with HC Operations controls, ensuring compliance with firm policies and governance requirements.
• Process invoices from MIE for payment and liaise with Finance for timely payments.
• Support student vacation work payments and coordinate with Talent Acquisition for compliance.
• Assist recruitment processes by arranging assessments, verifying candidates and communicating with Talent Acquisition.
• Maintain data integrity through regular clean‑ups and audit checklists.
• Extract, compile and analyse HC reports to support decision‑making for leaders.
• Support Graduate Recruitment tasks: screening applications, requesting documents, booking interviews, issuing contracts, and maintaining records.
• Performphonic confirmation of employment and confirm internal/external requests.
• Maintain accurate employee records in Workday, Neptune and other HC systems.
• Create requisitions and process hires in Workday.
• Handle ServiceNow requests and resolve queries promptly.
• Validate daily data in Workday, Neptune and other HC systems.
• Identify and contribute to HC process improvements and compliance initiatives.

Required Skills & Competencies

• Strong attention to detail, accuracy, and data management.
• Excellent organization, project management and time management skills.
• Ability to work efficiently under pressure and meet deadlines.
• Good interpersonal skills and relationship building across teams.
• Effective verbal and written communication for various audiences.
• Proficiency in MS Office (Excel, Word), Google Suite, Workday, ServiceNow, Neptune and MIE systems.
• Analytical skills with experience handling HC metrics and operational data.
• Proactive, resourceful, resilient in resolving queries and improving processes.
• High integrity, discretion and confidentiality with sensitive HC information.
• Ability to collaborate as part of a team and work independently.

Qualifications and Experience

• Diploma or equivalent in Human Resources, Business Administration or related field.
• Minimum 3 years experience in HC administration, HC operations or related roles.
• Experience supporting graduate recruitment operations and payroll/payment processing is advantageous.
• Solid knowledge of HC processes, policies and compliance requirements.
• Previous exposure to Workday, ServiceNow, Neptune and MIE systems strongly preferred.

PwC Professional Attributes

• Uphold professional conduct and take responsibility for commitments.
• Adapt flexibly to changing team and client needs.
• Seek and act on feedback constructively and contribute openly to collaboration.
• Communicate clearly, with empathy and adapt style to diverse audiences.
• Stay current with evolving technologies, HC trends and business needs.
• Use critical thinking and appropriate tools to analyse data and solve problems effectively.
• Build and nurture strong networks internally and externally.
• Adhere rigidly to PwC’s code of ethics and business conduct.

Additional Information

PwC is committed to creating a supportive inclusive environment where every team member can contribute meaningfully to the firm’s success. This role offers a dynamic opportunity to develop your HR operations skills while contributing to important business processes that impact the employee experience and overall organisational effectiveness.

Application Note

This position is managed by PwC Talent Acquisition. We respectfully request agencies to refrain from unsolicited CV submissions.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship

No

Job Posting End Date

November 28 2025

Required Experience

IC

Key Skills

Business, Information Management, Accounting, Corporate Risk Management, Faculty, JMS

Employment Type

Full-Time

Experience

years

Vacancy

1