Groups Travel Expert

Bebeetravel; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A travel agency in South Africa is seeking a Groups Travel Expert to deliver exceptional travel experiences. The role involves overseeing consultant desks, assisting with operations and systems implementation, and providing support during high-demand periods. Ideal candidates should have at least 3 years of inbound tour consulting experience in the luxury travel sector and demonstrate strong knowledge of market trends and destination management. Join the team to help create memorable journeys for travelers.

Qualifications

• At least 3 years of experience in inbound tour consulting within the luxury travel sector.
• Strong knowledge of tourism industry, travel channels, market trends, and destination management.

Responsibilities

• Oversee consultant desks during leave or educational trips.
• Support agent and hosted educational bookings.
• Assist with systems implementation.
• Follow up on provisional bookings and dormant leads.
• Help input bookings during high-demand periods.
• Contribute to planning Small Group Journeys.
• Assist in onboarding new suppliers.
• Support creativity and product development in the Groups team.
• Provide operational support for group travel.

Skills

Inbound tour consulting experience

Knowledge of luxury travel sector

Strong communication skills

Supplier coordination

Operational support

Job description

Job Title : Groups Travel Expert

A travel expert is needed to deliver immersive, meaningful travel experiences in Africa.

This role will support the groups department by providing exceptional service and expertise to ensure smooth group travel delivery.

This role involves stepping into consultant responsibilities when needed, assisting with operations, systems, and supplier coordination.

Key Responsibilities

• Overseeing consultant desks during leave or educational trips, managing all proposals, re-quotes, and operational follow-up.
• Supporting agent and hosted educational bookings in collaboration with the sales team.
• Assisting with systems implementation, including testing and troubleshooting.
• Following up on provisional bookings and dormant leads during quieter periods.
• Helping input bookings during high-demand periods.
• Contributing to planning and coordination of Small Group Journeys.
• Assisting in identifying and onboarding new suppliers and product offerings.
• Supporting creativity and product development within the Groups team.
• Providing on-the-ground operational support for group travel when required.

The ideal candidate has at least 3 years of experience in inbound tour consulting within the luxury travel sector and strong knowledge of the tourism industry, including travel channels, market trends, and destination management.