Groups And Incentives Operations Consultant

Executive Placings; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading inbound tour company in Gauteng is seeking a Groups and Incentives Operations Consultant to coordinate and execute land tour programs and ensure seamless travel experiences. The ideal candidate will have 4-5 years of inbound tour consulting experience, excellent negotiation and analytical skills, and a strong knowledge of the tourism industry. This role requires proactive support of the teams and the ability to manage travel documentation effectively, as well as being available to travel with groups.

Qualifications

• Minimum of 4-5 years of experience in inbound tour consulting for groups.
• In-depth knowledge of the tourism industry and current trends.
• Proven analytical skills and creativity in crafting memorable experiences.

Responsibilities

• Coordinate and execute land tour programs and events.
• Prepare and manage travel files and documentation.
• Be available to travel with groups and assist on-site.

Skills

Inbound tour consulting experience

Knowledge of South Africa and Southern/East Africa

Crisis management protocols

Excellent computer skills (Excel, MS Office)

Negotiation skills

Analytical skills

Tools

Tourplan

WETU

Job description

OverviewLeading Inbound Tour Company is looking for a Groups and Incentives Operations Consultant.

This role is based in Sandton.

QualificationsMinimum of 4 – 5 years previous inbound tour consulting GROUPS experience requiredIn-depth knowledge of the tourism industry, including travel industry channels, current trends, destination management, and customer expectationsGood understanding of terms and conditionsRelevant understanding of Business to create and formulate a strategy and make commercial decisionsA passion for delivering service excellenceA good knowledge of South Africa, Southern and East Africa with the ability to provide recommendations and assistanceExperience of crisis management protocols and procedures, including emergency response and risk mitigation strategiesExcellent computer skills including Excel (essential), Tourplan (preferred) or any other reservation system, MS Office applications, Teams, WETUAnalytical skillsNegotiation skillsExperiential Creativity (Crafting Experiences).

DutiesAccountable for coordinating and executing land tour programs and eventsSupport the administrative preparation and management of travel filesMust be available to travel with groups and assist with on-site coordinationProvide proactive support to the Groups and Incentives teamMaintain good relationships with partnersSupport and communication with the accounts teamsMaintain accurate and up-to-date information on all confirmed servicesAssist with the preparation of all travel documentation and operating schedulesEnsure compliance with country travel restrictionsBe on call for any major emergenciesAssisting with special projects and any other duties as assigned by Management.