Golf Coordinator and Finance Assistant

BGA Recruitment; Phalaborwa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A golf club management company is seeking a dedicated Operations Manager to oversee all reservations, administration, and finance related to golf operations. Responsibilities include managing golf booking systems, handling member databases, aiding with events, and ensuring financial controls. The ideal candidate has a background in finance and administration, with experience in a golf-related business. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Must have a valid Drivers License.
• Minimum of 2 years of experience in administration, finance and reservations.
• Ideal candidate has experience working in a golf related business.

Responsibilities

• Manage all club reservation systems including golf bookings and events.
• Administer online bookings platforms for golf and accommodation.
• Organize and administrate club, corporate, and charity events.
• Maintain financial controls related to golf operations.

Skills

Strong administration skills

Good verbal and written communication skills

Knowledge of MS365

Understanding of accounting practices

Education

Graduated Grade 12

Finance and Administration related qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Purpose

• To manage all reservations, administration and finance related to golf operations

Education

• Minimum:
  • Graduated Grade 12
• Ideal:
  • Finance and Administration related qualification

Requirements

• Drivers License

Experience

• Minimum:
  • 2 years working in administration, finance and reservations
• Ideal:
  • Experience in working in a golf related business - pro shop or reservations

Job Description

• Management of all club reservation systems inc. golf bookings, events and accommodation:
  • Manage daily golf booking – walk‑in’s / telephone inquiries
  • Manage golfer check‑ins
  • Manage and administer all online bookings platforms for golf and accommodation
  • Maintain and develop SOP’s for the continual development of all reservations
• Pro Shop, Receptionist & Sales:
  • To answer all incoming telephone calls, to deal with requirements where possible and to direct others to the relevant person/department
  • To enter telephone bookings into the time sheets
  • To ensure that housekeeping on the entrance, reception and deck areas are always maintained at a high standard
  • To receive all visitors and guests · To update the notice / welcome board daily, promoting special menus, golf promotions etc
  • To assist with any other business requirements as directed
• Administration – maintain & update members, visitors & corporate databases:
  • Maintain all membership records
  • To transfer membership categories when required
  • To raise the correct subscription fee for each individual member
  • To receive and process new member applications
  • To terminate membership records and close out member accounts
  • To introduce new members to the Club and to advise all new members of the rules and regulations of the Club
  • To invite all new members to meet management and the Committee
  • To maintain a data base of comparative costs on entrance fees, subscriptions and playing costs with selected Clubs
  • To develop and produce the Club Diary
• Organising and administrating club, corporate and charity events:
  • Working closely with the Head of Golf
  • Develop and implement effective sales & marketing strategy that meets the expectations and needs of the different customer groups
  • Assist with organising club, corporate, charity and other promotional events and tournaments, ensuring they are properly structured, coordinated, communicated and delivered.
• Finance – maintain financial controls of all golf operations inc. pro shop:
  • To produce regular operation reports containing details of the golf operations financial performance inc. sales reports and course utilisation
  • Financial control of all matters relating to membership administration, inc. invoicing subscriptions, receiving payments
  • Financial control of all group bookings inc. events and tournaments
  • Ensure all creditor and debtor accounts are maintained
  • Invoicing and payment allocation for all matters relating to golf and accommodation
  • Stock control – ensuring all stock takes are timeously and correctly counted, entered on to Clubmaster and reports submitted by each department
  • Ensuring all GRV are correctly entered on to system to accompany supplier invoices
  • Ensure daily cash‑up procedures followed by all departments

Competencies

• Knowledge:
  • MS365
  • Full understanding of the club Constitution and a detailed knowledge of the game of golf are requirements for the position.
  • A thorough knowledge of Microsoft software; Word, Excel, PowerPoint, Outlook.
  • The incumbent must have proven knowledge of budgets and sound accounting practices
  • A working knowledge of IT and website maintenance.
• Skills:
  • Must possess strong administration skills.
  • Full understanding of the club systems, as well as the function booking and member account modules.
  • Is required to interact with members and guests in a warm and friendly manner.
  • The incumbent will be required to have the ability to work under pressure, to determine priorities and display sound judgement.
  • The incumbent will be required to exercise patience, charm, politeness and diplomacy at all times.
  • Good verbal and written communication skills are required.